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I learnt my entrepreneurial acumen from my mother –Taiwo Afolabi

Dr. Taiwo Afolabi, SIFAX boss
Dr Taiwo Afolabi, the enigmatic founder and  Group Executive Vice-President of SIFAX Group, is a mercurial entrepreneurial genius.
From the little beginning as a freight forwarding company in 1988, he has nurtured SIFAX into a gigantic conglomerate which has diverse interests in shipping, haulage, oil and gas, financial services, ground handling operations and hospitality.
Dr Afolabi, whose philanthropy is legendary, is 60 years old today, Friday, April 29th, 2022.
In this sit-down interview, Dr Afolabi takes us through his 60 years of eventful and impactful journey, his early life, his business tutorials, his daring venture into the world of business, his philanthropy and his family.
Tell us about yourself:
I am Dr Taiwo Afolabi, the founder and Group Executive Vice Chairman of SIFAX Group.
Obviously, I am an entrepreneur, business leader, mentor and many more.
 I am an indigene of Ogun State and by the grace of God, I am 60 years old.
 I was born in Ondo on April 29, 1962.
As my first name indicates, I am a twin, I have a twin brother. I had my primary school at Ondo and my secondary school education at Baptist Grammar School, Ibadan.
 I hold a Law degree from the University of Lagos as well as Masters in International Law and Diplomacy from the same university.
I have been running my business for over 33 years now. I actually launched my company in 1988 as a freight forwarding firm in Lagos, Nigeria, after working with an uncle, under which I learnt the rudiments of the clearing and forwarding business.
From the little beginning in 1988, SIFAX Group has grown to become one of the leading indigenous corporations in Nigeria with thousands of jobs created, both direct and indirect.
 We have also spread our tentacles to other African countries as well as Europe and America.
Our core business focus is integrated logistics, but over the years, we have diversified to other areas including financial services, oil and gas and hospitality.
Aside from running my business, another thing I am passionate about is societal impact.
As an organization and in my individual capacity, we support causes and individuals who are not privileged in society.
 Our key intervention areas are education, health and youth and women empowerment.
We have a foundation which is devoted to implementing our beliefs in this regard.
I have also been privileged to be a recipient of national honour in Nigeria, a Member of the Order of Niger (MON) while I am also the Honorary Consul General of Djibouti in Nigeria.
I am a family man. I am married to a beautiful and supportive woman, Mrs Folashade Afolabi, and blessed with children, who are all doing well in their different endeavours.
How do you feel turning 60?
Let me start by expressing my appreciation to God Almighty who has remained my source and inspiration over the years.
He has not only kept me alive but has also granted me grace, meets all my needs, and grants me good health, peace of mind and a great family. I am indeed a grateful man as I turn 60.
I am sure some of my peers have died and so many are not as privileged as I am.
 These and many more give me unending joy because of the grace.
 I am probably not the smartest, but God’s grace has found me and beautified my life.
So, as I turn 60, I am grateful to God. I am happy that life has been kind to me. I am grateful for the modest impact God has accomplished through me.
I am grateful for a wonderful family and I am grateful for a greater future.
You started your career with your uncle and later left to float your own business. What was the motivation for this?  
Well from a tender age, I have always been entrepreneurial in my thinking.
 My mother was a trader and through her, I learnt the rudiments of trading and that passion has stayed with me ever since.
So starting my business was a natural progression for me after spending some years learning the ropes from my uncle who owned a clearing and forwarding business in Lagos.
 I rose up to become the Operations Manager in the company. By this time, I was well grounded and ready to take on the next challenge.
Apart from expressing my passion, I also set up the business to take advantage of emerging opportunities and to provide a platform for others to fulfil their dreams through job and wealth creation.
Today, our companies employ about 5,000 staff and you know the implication of such a number of employees, especially the ripple effect on their immediate and extended families as well as the society.
If you also throw in the number of businesses, both large and small, that do business with our various companies, you will see how far we have come in impacting society.
Those are some of the things that motivated me to start my business then.
What are the key lessons life has taught you in the last 60 years?
There are many of them.
One is that you must be strategic in your thinking and planning in order to become outstanding.
An ordinary approach will always deliver ordinary results. If you look at the growth pattern of SIFAX Group, it is a result of well-thought-out plan.
 The integrated approach has helped us.
From running a clearing and forwarding firm to starting inland container depots across Lagos to bidding and winning the concession of a port terminal to setting up a haulage business that conveys goods from these ports to the container depots, to bidding and winning concession of a ground handling company, to launching the Marriott Hotel and a financial services company.
You will see that these businesses are complementary in nature and this has given us some form of advantage over competitors.
I also need to emphasise the place of humility. Let me tell you, before God, we are all equal, whether you are rich or people.
Everybody deserves respect.
 Humility will attract people to you and they can go to any length to support you if they know you are not arrogant.
I have always believed in living a simple and humble life which is scriptural because God admonishes us to live humbly and promised to elevate us.
I have also studied the lives of many successful godly people and you’d see humility in them.
I have many VIPs – ministers, successful businessmen and top government officials as associates, but I always come back to my constituency which is my old time friends and schoolmates and I cherish them greatly.
I won’t abandon them because I now have new friends.  I’ve gone to several places and people doubt if I were the Dr Taiwo Afolabi they have heard so much about.
I always tell them that simplicity owns the world.
Life has also taught me the importance of friendship and relationship building.
It is a skill that is important to get ahead in life. Value friendship. I have some of my friends that have been with me for over 40 years, some since our secondary school days and we are still together today.
Obviously, the need to give back.
 Most of the time, God blesses us more than what we need so we could support and care for others.
 This is a lesson I learnt from a tender age and I haven’t deviated from it till today.
Your company opened Lagos Marriott Hotel about a year ago. What motivated you to launch this business?
I have been privileged to travel around the world in the course of doing business and pleasure and this has exposed me to international standards in the hospitality industry across the globe.
So the major reason for the investment in the hotel is to provide the same level of comfort, class and superior customer experience for Nigerians.
Nigerians are reputed for hard work and relaxation, and enjoyment should naturally follow after working so hard.
The hotel provides the perfect ambience to relax, refresh, connect and celebrate the achievements that follow their hard work.
 In the last one year of operation, the hotel has disrupted Lagos hospitality landscape.
It has become the favourite venue for major individual and corporate events.
Aside from this, as a corporation, we always look for opportunities to impact our country.
I have this vision of creating jobs for as many Nigerians as possible.
 Hundreds of eligible Nigerians are currently employed in the hotel while the indirect employment and other ancillary benefits can’t be quantified.
So, job creation is another key factor in setting up the business.
There is a need to build the next generation of entrepreneurs. What role do established business titans like you should play?
The reason many people don’t succeed in business and careers is due to a lack of mentorship.
They go into business without the guidance and support of mentors who have done successfully what they are trying to do.
 Mentorship is key for young entrepreneurs in Nigeria. By the way, let me say that the future of Africa is entrepreneurship.
Young people must be encouraged and supported to pursue their dreams.
This is going to help in reducing poverty and the high rate of employment on the continent. It is the duty of successful businessmen and women across the continent to mentor and support these budding entrepreneurs.
These young entrepreneurs need to be mentored and guided so that Africa can witness true prosperity.
I have been involved in this both directly and indirectly. My company supports various platforms and initiatives that identify and nurture budding entrepreneurs.
I also have people I personally take under my wings that I support their dreams and mentor as well.
You are noted for your philanthropy. What is the philosophy behind this generous giving?
There is so much poverty in Africa and privileged individuals must be deliberate in helping the poor.
It is part of the core philosophy of my life and business.
We are not in business to make a profit alone. We believe in making an impact. We help individuals and communities as much as we can.
I can say I inherit the trait from my mother who was fond of meeting the needs of needy people around her while I was growing up.
I saw the joy and satisfaction on my mother’s face after supporting these people and I believe I unconsciously imbibe the principle of sharing from her.
 Giving is one key success factor. I wish people realise that giving leads to abundance.
 It has been a way of life for me and has seen its impact over the years.
When people come to me for help and I do it, I am always appreciative of the opportunity God has given me to be a blessing to others.
 Giving comes with a sense of satisfaction and inner joy.
I see giving more as a divine mandate to pull people out of poverty through job creation and philanthropy.
Our company is also involved in this philanthropy and its key focus includes education, health and youth and women empowerment.
 We provide support for public educational and health institutions.
 We make donations to schools and hospitals.
We donated a 1,000 capacity lecture theatre to Ladoke Akintola University of Technology, Ogbomoso.
We donated a brand new bus to the medical students association of Obafemi Awolowo University.
 We have a foundation with offices in Lagos, Zaria and Umuahia that provide support to the widows and the less privileged.
 Many indigent students in their hundreds enjoy full scholarships from the foundation.
Women are trained in various skills and then given grants to start their businesses. The list is too long to recall.
How do you balance your busy business schedule and family? 
I am so privileged to have an understanding wife and family who believe in my vision and support me fully in the journey.
When you run a business that is as diverse as SIFAX Group, you are bound to be busy and on the road most time.
I travel often both locally and internationally and this has a way it affects family time.
But as much as I can, I create time for them. I make sure the little time we have together is judiciously used.
We also go on vacation together to maintain our bond.
My wife is very supportive and she is my number one fan. By the way, she is a prayer warrior and you don’t need to be told that I feature prominently in her prayers.
She backs me up spiritually and takes good care of the home front so I could have the presence of mind to pursue my targets.
She has also done well when you look at the way our children have turned out so well.
She understands my schedule and gladly tolerates my absence.
 But she knows that I don’t take her for granted. I respect and honour her.
I create time for her even in the midst of my busy schedule.
Advice for young entrepreneurs
For the young entrepreneurs, I would say first hold on to God, and be honest and patient.
 What is not enough now will eventually become a surplus for you but there are processes you need to take.
There are some factors that help in the journey of entrepreneurship. One is vision. You must have an idea of what you want to do and the impact you want to make.
Two, hard work is very important. All successful people are hard workers. Laziness hinders greatness.
 Three, solve a problem and success will naturally come. Money goes in the direction of value.
Four is persistence. You must develop the courage and resilience to keep going in the face of daunting challenges because the journey is full of different ups and downs.
 Don’t give up easily. If you fall, rise, take a lesson and continue your hustling.
What is your biggest challenge as a businessman?
Risk. Business is a very risky venture. Even after doing all the due diligence, things can still go bad. It remains a big challenge but no gain no pain.
When you lose, you start all over again.
I have done a business in Europe where I lost about €4million within seven months and that hasn’t stopped me from starting again or investing in another one.
Business is a risk and for those who want to make it big, you must be able to calculate your risk well and make an informed decision.
 But the ability and the power to overcome after a loss lies in you.
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Headlines

“You Lied” NIMASA tackles its ex- DG, Omatseye, over claim of conversion of dollar- denominated CVFF to naira

Dayo Mobereola, Temisan Omatseye
Funso OLOJO, Editor 
The Nigerian Maritime Administration and Safety Agency (NIMASA) has latched out to Mr Temisan Omatseye over his claim that the dollar – denominated remittance into the Cabotage Vessels Financing Funds(CVFF) has been converted into Naira to attract higher interest rates.
Mr Omatseye, who was the former Director – General of NIMASA from July 2009 to December 2010, make this claim at a public function in Lagos last week.
In a rebuttal statement personally signed by the Director General of NIMASA, Dr Dayo Mobereola, the agency frowned at what it described as false and misleading claim made by its former helmsman.
“For the avoidance of doubt, this claim is incorrect and does not reflect the actual status of the CVFF.
“The revenue streams accruing to the CVFF are denominated in different currencies.
“Accordingly, funds remitted in United States dollars are retained in dollars with the Central Bank of Nigeria (CBN), while contributions remitted in naira are retained in the local currency.
“There has been no conversion of the dollar-denominated component of the CVFF to naira, contrary to the allegation” the statement declared.
However, the agency reiterated its commitment to disbursement of the controversial CVFF, claim the Minister of Marine and Blue Economy, Adegboyega Oyetola, “is working assiduously towards ensuring the imminent disbursement of the Fund to qualified beneficiaries”
The statement further disclosed that the  agency has received applications from eligible beneficiaries, some of whom are currently undergoing the required documentation processes with their preferred Primary Lending Institutions (PLIs).
“NIMASA remains optimistic that the disbursement process will commence shortly.
“The Honourable Minister’s commitment to ensuring the disbursement of the CVFF is consistent with the Renewed Hope Agenda of President Bola Ahmed Tinubu, which seeks to strengthen indigenous capacity, empower local operators and enhance the competitiveness of Nigeria’s maritime industry”
NIMASA therefore urged the industry operators and members of the public  to disregard what it regarded as the misleading reports suggesting that the CVFF has been converted from dollars to naira.
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Customs

FOU Zone A: Afeni intensifies anti-smuggling operations, seizes N511.4m drugs, rescues eight pangolins

Gloria Odion, Maritme reporter 

The Nigeria Customs Service (NCS), Federal Operations Unit (FOU), Zone ‘A’, has intensified its anti-smuggling operations across the South-West, recording major seizures of illicit drugs and pharmaceutical products valued at N511.4 million and rescuing eight endangered pangolins under the leadership of its Acting Comptroller, Deputy Comptroller Oladapo Afeni.

The latest achievements reflect a renewed enforcement strategy anchored on intelligence gathering, strategic patrols and strengthened collaboration with sister security agencies to disrupt smuggling networks and combat transnational organised crime across the region.

Since assuming leadership of the unit, Afeni has intensified efforts to tackle the illegal movement of prohibited goods through major highways, border corridors and waterways, with operations targeting illicit drugs, unapproved pharmaceutical products, endangered wildlife, foreign parboiled rice, frozen poultry products and other prohibited items.

The recent interceptions, particularly the recovery of drugs and pharmaceutical products worth N511.4 million and the rescue of eight live pangolins in two separate operations, underscore the unit’s determination to protect public health, safeguard national security, preserve wildlife and strengthen compliance with Nigeria’s trade regulations.

Beyond the financial value of the seizures, the operations highlight the wider economic, environmental and security consequences of smuggling and the need for sustained enforcement against criminal networks operating across the South-West.

One of the major breakthroughs recorded under Afeni’s leadership was the interception of assorted illicit drugs and pharmaceutical products with a Duty Paid Value (DPV) of N511.4 million.

The seized items were subsequently handed over to the National Drug Law Enforcement Agency (NDLEA) and the National Agency for Food and Drug Administration and Control (NAFDAC) for further investigation and necessary regulatory and legal action.

The exhibits included 121 parcels of cannabis sativa weighing 65.9 kilogrammes, 100 grammes of crystal methamphetamine, 400 grammes of cocaine, 900 grammes of ground synthetic cannabis, 4.3 kilogrammes of hybrid cannabis and 57 cartons of codeine syrup.

Other items handed over included 86 packs of polythene bags allegedly used to conceal the illicit substances, two vehicles a Toyota Hiace bus and a Toyota Sienna and two male suspects linked to separate interceptions.

According to the unit, one of the operations took place at approximately 1 p.m. on October 10, 2026, when an intelligence led patrol team intercepted a Toyota Hiace bus conveying suspected illicit drugs concealed in polythene bags along the Lagos-Benin Expressway, around Ore, Ondo State.

Following the interception, NDLEA officials conducted further examination and analysis, which confirmed the nature of the substances.

In a separate operation on October 7, 2026, Customs officers intercepted another vehicle along the Lagos-Ibadan Expressway.

A thorough search of the vehicle led to the discovery of 57 cartons of assorted brands of codeine syrup.

The interceptions demonstrate the unit’s commitment to preventing the transportation and distribution of prohibited substances through major commercial routes, where traffickers often conceal illegal consignments among legitimate goods.

Speaking on behalf of Afeni during the handover, the Deputy Comptroller in charge of Enforcement,Oluwaseun Oguntuase, attributed the successes to sustained intelligence driven operations across the unit’s area of responsibility.

He explained that the seizures and subsequent transfer of the exhibits to the relevant agencies reflected the Service’s determination to secure the nation’s borders, protect public health and strengthen national security.

The collaboration with NDLEA and NAFDAC also reinforces the importance of inter-agency cooperation in tackling drug trafficking and the circulation of unapproved pharmaceutical products.

In addition to its operations against drug trafficking and other prohibited imports, FOU Zone ‘A’ has strengthened its efforts to combat illegal wildlife trafficking, recording two separate interceptions that resulted in the rescue of eight live pangolins within approximately 11 days.

The first operation occurred on October 12, 2026, when Customs officers intercepted three live pangolins during an anti-smuggling operation around Oyo Dam, Igbo-Ora, Ogun State.

Acting on credible intelligence, the patrol team discovered the animals concealed inside a sack and a wire mesh cage.

The suspected traffickers reportedly abandoned the consignment and escaped into a nearby swamp upon sighting the officers.

Similarly, in the early hours of October 23, 2026, another patrol team intercepted five additional live pangolins along the Igbo-Ora/Imeko-Afon axis.

The animals were found confined in wire mesh cages and allegedly concealed to evade detection.

The suspects reportedly fled the scene, abandoning the animals as Customs officers moved in.

The two operations highlight the growing enforcement attention being given to illegal wildlife trade and the need to dismantle the networks responsible for trafficking protected species.

Pangolins are among the world’s most trafficked mammals, largely targeted by illegal traders for their scales and meat.

Their international commercial trade is prohibited under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), which lists all pangolin species under Appendix I.

The rescued animals were handed over to the Greenfingers Wildlife Initiative Centre for safekeeping, rehabilitation and appropriate management, with the possibility of eventual release into a protected natural habitat where feasible.

Speaking during the second handover, Oguntuase, who represented Afeni, stressed the need for comprehensive investigations to identify and dismantle the criminal networks behind the repeated attempts to traffic endangered wildlife.

He reaffirmed the unit’s commitment to intelligence led enforcement, collaboration with conservation organisations and the strict enforcement of relevant laws against illegal wildlife trade.

The repeated interceptions also underscore the importance of identifying the individuals and networks financing, transporting and facilitating the illegal trade, rather than limiting enforcement efforts to recovering abandoned consignments.

Recognising the importance of coordinated security operations in tackling organised crime, Afeni has also intensified engagement with sister security agencies across the South-West.

On October 14, 2026, the Acting Comptroller commenced a familiarization tour of security and law enforcement agencies in Lagos State as part of efforts to strengthen institutional relationships and improve cooperation in intelligence sharing, information exchange and joint enforcement operations.

The agencies visited included the Lagos State Police Command, Department of State Services (DSS), Headquarters of the Nigerian Army’s 81 Division, the NDLEA Lagos State Strategic Command, the Nigeria Immigration Service and the Army’s 9 Brigade in Ikeja.

During the engagements, Afeni emphasised the need for stronger collaboration among security institutions to effectively address smuggling, cross-border criminal activities and other threats to national security.

At the Lagos State Police Command, where he was received by the Commissioner of Police, CP Tijani Fatai, Afeni noted that the Customs Service’s responsibilities extended beyond border protection and required sustained cooperation with other security agencies.

He expressed concern that the approaching election period could create opportunities for criminal elements to exploit heightened political activities and engage in illegal operations capable of threatening public peace.

“We know that crime rates often increase as the country approaches the election period, as some people may attempt to take advantage of the period to perpetrate illicit activities capable of causing crises during the elections. Therefore, we are here to call for closer synergy so that these bad elements do not have their way.”

Afeni maintained that no security agency could effectively confront complex criminal activities in isolation, stressing that regular intelligence sharing and coordinated operations remained essential to achieving lasting security outcomes.

In his response, the Lagos State Commissioner of Police welcomed the initiative and described the relationship between the police and other security agencies in the state as strong and productive, despite the security challenges associated with Lagos’s large population and complex operating environment.

At the Nigerian Army’s 81 Division Headquarters, the General Officer Commanding, Major General Adebayo Abdulrahman Babalola, also emphasised the importance of joint security operations.

He cautioned against unnecessary administrative bottlenecks that could affect operational efficiency and called for effective coordination among relevant institutions.

The engagements reflect the growing recognition that smuggling networks often operate across multiple jurisdictions, exploiting highways, waterways, border communities and distribution centres to move prohibited goods.

Strengthening institutional cooperation and intelligence exchange is therefore critical to identifying criminal movements, closing security gaps and ensuring timely responses to emerging threats.

The intensified operations by FOU Zone ‘A’ also carry significant economic and public health implications.

Smuggling undermines legitimate businesses by creating unfair competition for compliant importers and traders who fulfil their statutory obligations, including the payment of duties and compliance with regulatory requirements.

Similarly, the illegal movement of narcotics and unapproved pharmaceutical products exposes Nigerians to serious health risks,while wildlife trafficking threatens biodiversity and undermines international conservation efforts.

For the Nigeria Customs Service, effective enforcement therefore requires a balanced approach that prevents prohibited trade while facilitating legitimate commercial activities.

The N511.4 million worth of intercepted drugs and pharmaceutical products represents more than the financial value of the seized items.

It also reflects the potential harm prevented by keeping dangerous substances away from the public.

Likewise, the rescue of eight pangolins demonstrates the Service’s expanding role in environmental protection and the fight against organised wildlife trafficking.

However, the long-term success of these operations will depend on the ability of relevant agencies to conduct effective investigations, secure successful prosecutions and dismantle the networks responsible for the illegal activities.

The escape of suspects during both pangolin interceptions further highlights the need to strengthen intelligence gathering and surveillance to ensure that those behind the illegal trade are identified and brought to justice.

The Acting Comptroller has assured that FOU Zone ‘A’ will sustain its enforcement operations, intelligence driven patrols and strategic partnerships with relevant security and regulatory agencies across its area of responsibility.

His approach centres on strengthening intelligence gathering, improving inter-agency coordination and maintaining operational pressure on routes frequently exploited by smugglers.

The recent seizures indicate that the unit’s enforcement activities cover multiple categories of prohibited goods, ranging from illicit drugs and unapproved pharmaceutical products to endangered wildlife and other restricted commodities.

Sustaining these achievements, however, will require continuous investment in operational capacity, reliable intelligence networks, effective investigations and stronger engagement with communities along vulnerable smuggling corridors.

Equally important is continued cooperation with regulatory institutions and conservation organisations to ensure that seized products undergo appropriate investigations and rescued wildlife receives adequate care.

As the Nigeria Customs Service continues to discharge its statutory responsibilities, the effectiveness of Afeni’s enforcement strategy will ultimately be measured not only by the volume and value of seizures but also by its ability to dismantle criminal networks, protect public health, preserve biodiversity, safeguard government revenue and create a more secure environment for legitimate trade.

For smugglers operating across the South-West, the message from FOU Zone ‘A’ remains clear: the Service is strengthening its intelligence capacity, intensifying patrols and deepening security partnerships to make the region increasingly hostile to illicit trade.

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Customs

Nigeria Customs, US Business Community strengthen partnership to boost trade facilitation

Gloria Odion, Maritme reporter 

The Nigeria Customs Service (NCS) and key American business organisations have reaffirmed their commitment to strengthening bilateral economic relations, improving trade facilitation, and creating a more transparent and predictable business environment for investors in Nigeria.

The commitment was reiterated during a quarterly stakeholder engagement held on 28 October 2026 at the NCS Headquarters’ ICT Auditorium in Maitama, Abuja.

The meeting brought together the Service, the US Chamber of Commerce, the US-Africa Business Centre (USAfBC), and the American Business Council (ABC) to discuss ways to improve trade processes, address business concerns, and deepen economic cooperation between Nigeria and the United States.

Speaking on behalf of the Comptroller-General of Customs, Adewale Adeniyi, the Deputy Comptroller-General of Customs in charge of Tariff and Trade, Caroline Niagwan, said the engagement provided an important platform for strengthening collaboration and promoting mutually beneficial economic relations between both countries.

Niagwan reaffirmed the Service’s commitment to institutional reforms, operational efficiency, digital transformation, and improved stakeholder engagement, noting that these initiatives were central to building a modern Customs administration.

“Our objective is to build a modern, transparent, and responsive Customs administration that facilitates trade while ensuring effective revenue collection, border security, and compliance with applicable rules and regulations,” she said.

She explained that regular engagements with the business community would enable the Service to exchange ideas, address emerging concerns, and improve its operations to meet the needs of businesses operating in Nigeria and those seeking investment opportunities in the country.

According to her, predictable Customs procedures, transparent tariff administration, timely cargo clearance, and effective dispute resolution mechanisms are essential to improving the ease of doing business and strengthening investor confidence.

The Deputy Comptroller-General of Customs in charge of ICT and Modernisation, Oluyomi Adebakin, highlighted the Service’s ongoing digital transformation initiatives, including the automation of licence and permit applications to simplify procedures and improve operational efficiency.

She also disclosed plans to deploy 22 additional scanners across seaports, airports, and border stations to strengthen cargo examination, enhance operational effectiveness, and support trade facilitation.

Adebakin further emphasised the Service’s transition towards paperless administrative processes and encouraged members of the business community to provide feedback on their experiences with Customs procedures.

She noted that constructive engagement with stakeholders would help the Service identify operational challenges, address bottlenecks, and develop practical solutions to improve service delivery.

The President of the US-Africa Business Centre at the US Chamber of Commerce, Kendra Gaither, commended the Nigeria Customs Service for its contributions to economic development, particularly through the facilitation of legitimate trade.

She observed that the importance of efficient Customs operations is often overlooked when trade processes run smoothly, despite their significant impact on businesses, consumers, and the wider economy.

“When Customs works well, when trade is facilitated, people are the ultimate beneficiaries,” Gaither said.

She stressed that efficient Customs administration was critical to attracting investment and expanding business opportunities across key sectors, including agriculture, energy, critical minerals, healthcare, and the digital economy.

Gaither also expressed appreciation for the continued partnership between the Service and the American business community, noting the importance of sustained dialogue in addressing trade related challenges and creating an enabling environment for investment.

Similarly, the Chief Executive Officer and Executive Secretary of the American Business Council Nigeria, Margaret Olele, praised the Service for its progress in trade facilitation, transparency, and stakeholder engagement.

Olele also congratulated the Nigeria Customs Service on its recognition as a top performing agency in the Presidential Enabling Business Environment Council (PEBEC) Compliance Assessment.

She highlighted improvements in the Authorised Economic Operator (AEO) Programme, Advance Rulings, and dispute resolution mechanisms, noting that the quarterly engagements had contributed to resolving longstanding challenges faced by businesses.

The meeting reaffirmed the importance of sustained collaboration between the Nigeria Customs Service and the American business community in promoting efficient trade procedures, addressing private sector concerns, and strengthening Nigeria’s attractiveness as an investment destination.

Through continued dialogue, digital innovation, and institutional reforms, both sides are expected to build on existing progress towards a more transparent, efficient, and business friendly trade environment.

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