Connect with us

Customs

Customs hones skills of PROs on use of digital communication tools

Some of the participants
Eyewitness reporter
In a bid to catch up with the fast-paced modern digital world, the Nigeria Customs Service has organised a three-day retreat for all its public relations officers across the country where they were drilled in the act of deployment of digital communication tools for effective interaction and communication with the public.
 In a three-day training programme, with the theme “Upscaling PR Tools and Strategies for Optimum Performance and organised at the Customs Training School, Ikeja, Lagos, the participating customs officers were tutored on the use of digital communication tools and effective storytelling by professional journalists and PR practitioners.

The training, according to National Public Relations Officer of Service, DC Timi Bomodi, was organized to equip officers of the Service spokespersons with advanced skills on the use of social media for public communication, how to detect and manage crises in the present age, using digital tools and writing compelling stories.”The aim of this event is to strengthen our Public Relations Officers in managing and responding effectively to issues in the present digital age.

“This is considered necessary due to vital roles played by Nigeria Customs in protecting the nation’s borders and contributing to the economic development of our dear nation”

The event featured lectures and practical sessions by seasoned public relations practitioners,  scholars and broadcast journalists.

 Yushau Shuaib, editor of PR Nigeria facilitated the session on the use of social media for public communication and contemporary issues in media relations.
 Ganiu Okunnu of the Department of Public Relations and Advertising, Lagos State University conducted the simulation sessions on crisis management tips in the digital age and harnessing internal communication for reputation management.

Abayomi Adisa of the British Broadcasting Corporation (BBC Africa) provided techniques for writing an effective story on digital media.

The event is part of a series of ongoing intellectual empowerment programmes aimed at strengthening the capacity of the officers of the Nigeria Customs Service.

Speaking on the programme’s theme, the Commandant Customs Training College (CTC), Ikeja, Comptroller Kalamu Ayinde Aremu pointed out that the management of the online reputation and brand identity of an organisation through the purposeful use of digital and social technologies are essential in the digital age.

While urging the Customs spokesperson to utilize Digital Media for Public communications he said “Public communicators should develop a passion for their profession by being innovative and creative in their messaging, especially in this digital age,”

In his presentation on ‘Effective Public Communication in a Digital Age,’ the Editor-in-Chief of PRNigeria, Yushau Shuaib said the advancement in technology has transformed public relations with social media expanding the channels used to engage with new audiences in build reputations.

He said: “With the Immediacy of social media, some of the characteristics of online PR campaigns include deployments of hypertextuality by utilising hyperlinking and web-Linking to posts.

“Similarly, multimediality of integrating video, audio and images in Digital media platforms enhances interactivity through comments and engagements.

“The notable tools of engagement are computers, smartphones, editing software, search engine and sharing platforms,” he added

Other speakers including Ganiu Okunnu of Lagos State University (LASU) and Abayomi Adisa of British Broadcasting Corporation (BBC) in their different presentations on crisis communication and Story Telling urged participants to utilise modern tools of engagement as they practise their profession.

According to them, doing so will help them sustain mutually-beneficial relationships with their target audience.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Customs

Ogun Customs spurns claims of Smugglers’ takeover of Idiroko–Sango Ota trading Route

Funso OLOJO, Editor

The Ogun I Area Command of the Nigeria Customs Service (NCS) has dismissed as false reports alleging that smugglers had taken over the Idiroko–Sango Ota trading route in Ogun State, describing the claims as a deliberate misrepresentation of a traffic incident.
In a statement issued by the Command’s Public Relations Officer, Superintendent of Customs (SC) Chado, the Command clarified that the traffic gridlock on the route resulted from the breakdown of an articulated commercial trailer after it fell into a badly deteriorated section of Atan Road, temporarily obstructing the free flow of traffic.
According to the Command, the vehicles caught in the ensuing congestion were legitimate commercial trucks transporting red palm oil to various local markets and had no connection whatsoever with smuggling activities.
It explained that the large number of heavy-duty trucks trapped in the gridlock may have led some members of the public to wrongly conclude that smugglers had taken over the road.
“The reports that smugglers blocked the road are inaccurate. The disruption resulted from a road accident and poor road conditions. The vehicles involved were lawful commercial vehicles transporting red palm oil for legitimate trade,” Chado stated.
The Command urged journalists, social media users and the general public to verify information before disseminating reports capable of creating unnecessary panic or undermining public confidence in security agencies.
Observers within the border trade sector noted that the allegation does not reflect the prevailing security situation within the Ogun I Area Command, where anti-smuggling operations have been intensified under the leadership of the Acting Customs Area Controller, Comptroller O.O. Afeni.
Since assuming office, Comptroller Afeni has strengthened intelligence-driven surveillance, enhanced collaboration with other security agencies and host communities, and sustained pressure on economic saboteurs operating along the Ogun border corridors.
These measures, according to stakeholders, have resulted in significant seizures of prohibited goods and reinforced the Command’s resolve to safeguard Nigeria’s economy and territorial integrity.
Maritime and border trade stakeholders also cautioned against the spread of unverified information capable of undermining the efforts of security personnel or creating a false impression of lawlessness in border communities.
They stressed that while combating smuggling remains an ongoing responsibility, responsible and accurate reporting is equally critical to ensuring that operational achievements are not overshadowed by misinformation.
The Ogun I Area Command reaffirmed its commitment to sustaining its anti-smuggling campaign while facilitating legitimate cross-border trade in line with the statutory mandate of the Nigeria Customs Service.

Continue Reading

Customs

Customs puts smiles on faces of 4,237 retirees as Adeniyi releases N7.61bn to 9 PFAs for payment

Funso OLOJO, Editor

The Nigeria Customs Service (NCS) has disbursed N7.61 billion to nine Pension Fund Administrators (PFAs) for the payment of retirement benefits to 4,237 retired Customs officers, reaffirming its commitment to the welfare of its former personnel.

Comptroller-General of Customs (CGC), Adewale Adeniyi, disclosed this during a dialogue with retired officers held on Tuesday, July 14th, 2026, where he announced that the funds had already been released to the PFAs for immediate credit to the retirees’ individual Retirement Savings Accounts.

According to the beneficiary breakdown, Premium Pension has the highest number of beneficiaries with 2,268 retirees, followed by Access-ARM Pension Managers with 1,223.

Leadway Pensions will pay 403 retirees, TrustFund Pensions 156, FCMB Pensions 144, Veritas Glanvills Pensions 28, Norrenberger Pensions 11, while Fidelity Pension Managers will pay four retirees, bringing the total number of beneficiaries to 4,237.

Addressing the retirees, Adeniyi stressed that the Customs Service remains committed to ensuring the welfare of both serving and retired officers, noting that the institution’s future is closely tied to how it treats those who devoted their careers to its service.

He said the Service must remain financially strong and capable of meeting its obligations, emphasizing that retirees deserve dignity and timely access to their benefits.

The CGC also called for sustained engagement between the Service and its retirees, explaining that the dialogue was convened to address concerns, foster mutual understanding, and dispel misinformation.

“I acknowledge your concerns and suggestions, and it is in view of this that we convened this dialogue to promote better understanding and reduce the effect of rumours and unofficial information on the relationship between the Service and its retired personnel,” Adeniyi said.

Also present at the meeting were the Deputy Comptroller-General of Customs in charge of Human Resources Development, DCG Tijjani Abe, and other members of the Customs Management Team, who assured the retirees that the issues raised would receive due consideration at both the Board and Management levels.

The retired officers commended the Comptroller-General and the Management for creating a platform for direct interaction, describing the engagement as timely and beneficial.

They appealed for the dialogue to become a regular feature to strengthen the bond between the Service and its retired workforce.

The meeting comes against the backdrop of ongoing Federal Government efforts to improve pension administration, following plans to review relevant statutory provisions, including Section 15(4) of the Pension Reform Act 2014, in line with Section 173(3) of the 1999 Constitution (as amended), with the aim of enhancing the welfare of pensioners across the public service.

Continue Reading

Customs

Apapa Customs intercepts ₦26.57bn cannabis hidden in imported vehicles

Gloria Odion Maritime reporter 

The Nigeria Customs Service (NCS), Apapa Area Command, has dealt a major blow to drug trafficking networks with the interception of 4,143.5 kilograms of Cannabis Indica valued at ₦26.57 billion, cleverly concealed inside a 40-foot container carrying imported used vehicles.

The illicit consignment was uncovered during a joint examination conducted by officers of the Nigeria Customs Service and the National Drug Law Enforcement Agency (NDLEA) at the Command’s Enforcement Unit.

The interception followed credible intelligence, which prompted the Customs Area Controller (CAC), Comptroller Emmanuel Oshoba, to order a comprehensive examination of 40-foot container No. FANU1933352.

The operation, carried out on Friday, July 10, 2026, led to the discovery of one of the largest cannabis seizures recorded at the nation’s premier port.

The container had been declared to contain three used vehicles—a 2015 red Nissan Micra, a 2019 black Toyota Corolla S, and a 2015 grey Toyota Corolla.

However, a meticulous inspection revealed 162 bags containing 8,287 parcels of Cannabis Indica, each weighing 500 grams, bringing the total weight of the narcotics to 4,143.5 kilograms.

Investigators found that four of the bags had been concealed inside the red Nissan Micra, while the remaining 158 bags were strategically hidden beneath the container floor and in the spaces between the three vehicles.

No narcotics were found inside either the black Toyota Corolla S or the grey Toyota Corolla.

Speaking on the seizure, Comptroller Oshoba described the interception as another demonstration of the Apapa Area Command’s unwavering resolve to prevent the importation of prohibited items, particularly illicit drugs that threaten public health, national security, and the economy.
He noted that the successful operation aligns with the zero-tolerance policy of the Comptroller-General of Customs, Dr. Bashir Adewale Adeniyi, MFR, against smuggling and all forms of illicit trade.

The Customs Area Controller reiterated the Command’s commitment to facilitating legitimate trade while sustaining robust enforcement against prohibited and restricted imports.

He also commended the officers involved for their professionalism, vigilance, and dedication.

“This seizure once again demonstrates our unwavering commitment to ensuring that only legitimate trade thrives at Apapa Port,” Oshoba said.

“As investigations continue, we remain resolute in making the port inaccessible to those engaged in unlawful activities prohibited by our laws.

“I also wish to reassure our compliant traders of our continued support. They will continue to benefit from the trade facilitation measures introduced by the Comptroller-General of Customs to promote seamless and legitimate business operations.”

Following the interception, Comptroller Oshoba ordered the seizure of the container in accordance with the provisions of the Nigeria Customs Service Act, 2023, and other relevant laws.

The seized Cannabis Indica will subsequently be handed over to the National Drug Law Enforcement Agency (NDLEA) for further investigation, prosecution of those involved, and other necessary legal actions.

The seizure underscores the growing synergy between the Nigeria Customs Service and the NDLEA in combating transnational organised crime, particularly the trafficking of illicit drugs through the nation’s seaports, while reinforcing the Federal Government’s commitment to safeguarding Nigeria’s borders and protecting the public from the devastating effects of narcotics.

Continue Reading

Trending