Customs

Customs hones skills of PROs on use of digital communication tools

Some of the participants

Eyewitness reporter

In a bid to catch up with the fast-paced modern digital world, the Nigeria Customs Service has organised a three-day retreat for all its public relations officers across the country where they were drilled in the act of deployment of digital communication tools for effective interaction and communication with the public.

In a three-day training programme, with the theme “Upscaling PR Tools and Strategies for Optimum Performance and organised at the Customs Training School, Ikeja, Lagos, the participating customs officers were tutored on the use of digital communication tools and effective storytelling by professional journalists and PR practitioners.

The training, according to National Public Relations Officer of Service, DC Timi Bomodi, was organized to equip officers of the Service spokespersons with advanced skills on the use of social media for public communication, how to detect and manage crises in the present age, using digital tools and writing compelling stories.”The aim of this event is to strengthen our Public Relations Officers in managing and responding effectively to issues in the present digital age.

“This is considered necessary due to vital roles played by Nigeria Customs in protecting the nation’s borders and contributing to the economic development of our dear nation”

The event featured lectures and practical sessions by seasoned public relations practitioners, scholars and broadcast journalists.

Yushau Shuaib, editor of PR Nigeria facilitated the session on the use of social media for public communication and contemporary issues in media relations.

Ganiu Okunnu of the Department of Public Relations and Advertising, Lagos State University conducted the simulation sessions on crisis management tips in the digital age and harnessing internal communication for reputation management.

Abayomi Adisa of the British Broadcasting Corporation (BBC Africa) provided techniques for writing an effective story on digital media.

The event is part of a series of ongoing intellectual empowerment programmes aimed at strengthening the capacity of the officers of the Nigeria Customs Service.

Speaking on the programme’s theme, the Commandant Customs Training College (CTC), Ikeja, Comptroller Kalamu Ayinde Aremu pointed out that the management of the online reputation and brand identity of an organisation through the purposeful use of digital and social technologies are essential in the digital age.

While urging the Customs spokesperson to utilize Digital Media for Public communications he said “Public communicators should develop a passion for their profession by being innovative and creative in their messaging, especially in this digital age,”

In his presentation on ‘Effective Public Communication in a Digital Age,’ the Editor-in-Chief of PRNigeria, Yushau Shuaib said the advancement in technology has transformed public relations with social media expanding the channels used to engage with new audiences in build reputations.

He said: “With the Immediacy of social media, some of the characteristics of online PR campaigns include deployments of hypertextuality by utilising hyperlinking and web-Linking to posts.

“Similarly, multimediality of integrating video, audio and images in Digital media platforms enhances interactivity through comments and engagements.

“The notable tools of engagement are computers, smartphones, editing software, search engine and sharing platforms,” he added

Other speakers including Ganiu Okunnu of Lagos State University (LASU) and Abayomi Adisa of British Broadcasting Corporation (BBC) in their different presentations on crisis communication and Story Telling urged participants to utilise modern tools of engagement as they practise their profession.

According to them, doing so will help them sustain mutually-beneficial relationships with their target audience.

Customs

KLT Customs reaffirms commitment to stronger maritime stakeholder engagement

Deputy Comptroller Bolaji Adigun

Gloria Odion, Maritime reporter
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‎The Acting Customs Area Controller (CAC) of the Kirikiri Lighter Terminal (KLT) Area Command of the Nigeria Customs Service (NCS), Deputy Comptroller Bolaji Adigun, has reaffirmed the Command’s commitment to deepening engagement with stakeholders across the maritime industry in line with efforts to promote trade facilitation, transparency, and sustainable economic growth.
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‎Adigun gave the assurance through the Deputy Comptroller in charge of Administration, Comptroller T.A. Jonah, who represented him during a courtesy visit by the newly elected Executive Committee of the Maritime Reporters Association of Nigeria (MARAN) to the Command in Lagos.
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‎The Acting CAC, who was unavoidably absent, underscored the importance of sustained collaboration between the Nigeria Customs Service and key industry stakeholders, particularly the maritime media, in advancing the Service’s mandate and supporting national economic development.
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‎He described the media as a critical partner in disseminating information on government policies, customs reforms, trade facilitation initiatives, revenue generation, and anti-smuggling operations.
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‎According to him, maritime journalists occupy a strategic position in shaping public understanding and perception of activities within the port and maritime sector, stressing the need for professionalism, accuracy, and balanced reportage in the discharge of their duties.
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‎Adigun further assured the MARAN delegation that the KLT Area Command would continue to operate an open-door policy while fostering cordial and productive relationships with stakeholders within the maritime community.
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‎Earlier in his remarks, the President of MARAN, Mr. Oluyinka Onigbinde, stated that the visit formed part of the association’s ongoing stakeholder engagement initiative following the inauguration of its newly elected executive committee.
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‎Onigbinde explained that the purpose of the visit was to formally introduce the new leadership of the association to the Command and strengthen the longstanding relationship between MARAN and the Nigeria Customs Service.
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‎He commended the KLT Area Command for its contributions to trade facilitation, revenue generation, and enforcement activities, describing the Command as a vital component of Customs operations within Nigeria’s port system.
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‎The MARAN President also reaffirmed the association’s commitment to professional, objective, and development-driven journalism, noting that maritime reporters play a significant role in promoting informed discourse on issues affecting the industry.
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‎He further assured the Command of MARAN’s continued support for initiatives aimed at enhancing efficiency, transparency, and competitiveness within Nigeria’s maritime sector through responsible and factual reporting.

Customs

“You are worthy ambassador of Osun State” Oni of Ife eulogies Adeniyi’s leadership of Customs

Funso OLOJO, Editor

The Ooni of Ife, Oba Adeyeye Ogunwusi II, has eulogized the sterling qualities of Adewale Adeniyi, the Comptroller- General of Customs, for his revolutionary leadership of the Nigeria Customs Service.

The first class Yoruba monarch made the commendation on Thursday, 28th May 2026, during the annual Eid-el-Kabir gathering hosted by the Comptroller-General at his residence in Modakeke, Osun State.

The Oni, who cited President Bola Tinubu’s public commendation of Adeniyi as evidence of the confidence reposed in the Customs boss, described him as a good ambassador of Osun State and a source of pride to the ancient Ife Kingdom and the Modakeke community.

Oba Ogunwusi said President Tinubu’s public expression of satisfaction with Adeniyi’s performance reflected confidence in his leadership and the results being achieved by the Service.

“We are very proud of him and the work he is doing. When Mr President publicly expressed satisfaction with his performance, it was not a casual statement.

” It reflects trust in his capacity and the results he is delivering. What he is doing in the Customs Service and in the community shows that he is a unifier.”

Reaffirming the support of the Ife Kingdom for the Comptroller-General, the monarch declared:

“He brings people together, and that is what leadership is about. We will continue to stand by him and pray for him.”

Addressing guests, the Comptroller-General of Customs (CGC) Adeniyi expressed appreciation to the Ooni of Ife, community leaders, family members, friends, associates, and well-wishers for their continued support.

He described Eid-el-Kabir as a season that reminds humanity of the virtues of sacrifice, gratitude, obedience, and service to others.

According to him, beyond the celebration, the gathering provides an opportunity to reconnect with people, strengthen relationships, and reflect on the collective responsibility of building stronger communities and a better nation.

The CGC noted that the NCS has continued to record significant progress in revenue generation, trade facilitation, anti-smuggling operations, technological innovation, and corporate social responsibility initiatives in line with the economic objectives of the Federal Government.

He said the Service remains focused on supporting the Renewed Hope Agenda of President Tinubu through reforms aimed at facilitating legitimate trade, enhancing national security, improving compliance, and creating opportunities for economic growth.

CGC Adeniyi added that Customs has continued to invest in community-focused interventions across the country, including educational support programmes, healthcare initiatives, and other projects designed to improve the lives of Nigerians.

He pledged that the Service would continue to pursue reforms aimed at strengthening its operations and delivering greater value to the nation, while assuring stakeholders of Customs’ commitment to professionalism, transparency, and service excellence.

Adeniyi also expressed gratitude to President Tinubu for the opportunity to serve the country and assured Nigerians of the Service’s continued support for government policies geared towards economic prosperity and national development.

Customs

World Bank strengthens Customs capacity in post clearance Audit in two- week capacity building exercise

Gloria Odion, maritime reporter

The Nigeria Customs Service (NCS) has commenced a two-week Technical Assistance Mission on Post Clearance Audit (PCA) in collaboration with the World Bank Group under the Accelerated Revenue Mobilisation Reform (ARMOR) Programme, aimed at strengthening compliance management, revenue assurance, and trade facilitation through modern audit practices.

The workshop, which runs from June 1 to June 12, 2026, is taking place at the Service’s Headquarters in Maitama, Abuja.

Delivering the opening remarks on behalf of the Comptroller-General of Customs, Adewale Adeniyi, Assistant Comptroller-General , Babatunde Olomu, described the mission as a significant step in advancing the Service’s modernisation agenda and strengthening its capacity as a technology-driven, intelligence-led, and globally competitive customs administration.

He noted that modern customs administrations increasingly rely on intelligence-led, risk-based, and post-clearance interventions that promote voluntary compliance while supporting legitimate trade and economic growth.

According to him, the mission offers an opportunity to assess existing processes, identify operational gaps, adopt international best practices, and develop practical solutions to strengthen the Post Clearance Audit framework.

Olomu identified risk-based targeting, case management, registry management, quality assurance, standardisation, and integrated audit systems as key areas of focus.

He emphasised that effective Post Clearance Audit enables Customs to move beyond transaction-based controls to a strategic compliance management approach that enhances revenue assurance, facilitates legitimate trade, strengthens transparency, and boosts public confidence.

“This mission presents a valuable opportunity to critically assess our existing processes, identify gaps, learn from international best practices, and develop practical solutions that will strengthen our PCA framework and overall compliance management system.” he stated.

The ACG commended the Comptroller-General for his commitment to modernisation and capacity building and also appreciated the World Bank and other development partners for their sustained support for Customs reforms.

He urged participants to actively engage throughout the programme and ensure that lessons learned are translated into measurable improvements in daily operations.

Speaking at the event, World Bank Task Team Lead, Moses Kajubi, said the mission is designed to strengthen the capacity of Post Clearance Audit officers through modern customs practices, practical audit tools, and internationally recognised methodologies.

He explained that participants would be exposed to global best practices, case management techniques, and compliance management strategies that can be adapted to Nigeria’s operational environment.

Kajubi stressed the importance of leveraging technology, structured case management systems, and data-driven decision-making to improve audit quality, compliance monitoring, and trade facilitation outcomes.

“This engagement will equip participants with practical tools and global best practices that can be applied directly in the field to improve the effectiveness of Post Clearance Audit operations.”He stated.

He expressed confidence that the engagement would strengthen institutional capacity and contribute significantly to the Nigeria Customs Service’s modernisation objectives.

Lead Consultant for the ARMOR-P, Colonel Aloke Dutt, said the mission seeks to enhance trade facilitation, optimise revenue, and improve compliance management through a more structured and unified approach to Post Clearance Audit.

He emphasised the need for standardised audit methodologies, effective monitoring mechanisms, and the integration of data analytics into audit processes to improve accountability and operational efficiency.

Dutt also highlighted the importance of leveraging technology-driven solutions such as the B’Odogwu platform and developing Standard Operating Procedures (SOPs) to support a competency-based audit system across the Service.

During a technical session, Assistant Comptroller of Customs, Muhammad Jubril, demonstrated the Post Clearance Audit process on the B’Odogwu platform, explaining how officers can initiate audit reviews using Harmonised Commodity codes and other risk indicators.

In his closing remarks, Comptroller Muhammad Shattima encouraged participants to maximise the opportunities provided by the workshop and apply the knowledge gained to achieve the strategic objectives of the NCS.