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NSW: a platform of pains, tears as importers, agents recount bitter experiences

Funso OLOJO,  Editor
The National Single Window (NSW), a digitalized single trade platform meant to be a one- stop- shop for faster and seemless platform for goods clearance at the Nigerian ports, is gradually turning into a single window of pains, tears and lamentation for the trading public.
Initiated by the Federal government to boost trade facilitation at the ports through harmonization of all the trading platforms and their agencies into one single platform, the NSW was launched with fanfare on March 24th, 2026.
Its launch was met with expectations and high hopes by importers, exporters and the clearing agents who believed and hoped the digital platform will put an end to delays in good clearance, enhance faster and seemless cargo clearance and lead to reduced cost of doing business at the ports.
However , the reverse has been the case ever since the digital platform went live on March 27th, 2026.
It has been a tale of woes and lamentation from the members of the trading public who claimed the platform, which was supposed to enhance their transactions, has come to distort the clearing process it is meant to improve.
The introduction of the platform has triggered system glitches which have made it difficult for transactions and entries to be uploaded on the NSW platform in real time, thereby trapping goods at the ports that are daily accumulating demurrages.
For the little entries being uploaded on the portal, it has been marked by long and agonizing delays with attendant costs.
At the one -day seminar organized by a group of maritime journalists under the aegis of Media Anti-Corruption Initiative (MACI) held on Wednesday, April 15th, 2026 in Lagos, participants came hard on the NWS steering committee Chairman, Dr Zacch Adedeji, the project  National coordinator, Tola Fakolade and the whole team for poor preparations and sensitisation of stakeholders.
They claimed that if adequate trials of the new single electronic platform was done, all the so -called teething problems which have now hobbled the performance and efficiency of the new initiative could have been identified and resolved before the launch date.
” But because they are more interested in keeping to the first quarter of 2026 deadline given to them by President Bola Ahmed Tinubu, they paid little attention to details” one of the speakers at the seminar alledged.
At the MACI seminar, under the theme: National Single Window: Strategies to avert failure, importers, exporters and customs licensed agents recounted their unpalatable experiences under the NSW regime.
Alhaji Akeem Adebayo Ayobiojo, a freight forwarder and one of the speakers at the event, gave a vivid details of the agonizing delays they were being subjected to under the NSW .
He disclosed that at NAFDAC and SON offices, two of the government agencies operating under the NSW, there is a backlog of documents waiting to be uploaded  on the NSW platform.
For instance, he said there are more than 5,000 SON CAPS certificates waiting to be uploaded into NSW platform.
“As Customs Licensed Agents and freight forwarders, we know what we have experienced and still experiencing under the NSW project.
” We have been having issues of uploading our documents of NAFDAC and SON on the NSW platform.
” Last week Monday, I and my colleague went to SON office to go and lodge complaint about our inability to upload our SONCAP certificate on the NSW platform and we were told that they have over 5,000 such documents in their system waiting to be uploaded on the NSW platform.
“We could not upload the document until Thursday , about a week delay.
“We have similar issue with NAFDAC. We went to NAFDAC office at Oshodi where they directed us to their Yaba office and they  told us that  they have similar delays.
“NAFDAC had  to create a special platform in their office where they collate the backlog of documents meant to be uploaded on NSW platform.
“It took us days before we could also upload our NAFDAC documents on NSW platform.
” This has been the daily occurrence since the project commenced as we experience delays, demurrages .
” There are other challenges like that which we are still grappling with under the NSW on daily basis” Alhaji Ayobiojo declared in an agonizing voice.
Dr Segun Musa, a frontline importer, freight forwarder and the National President of the National Association of Government Approved Freight Forwarders( NAGAFF) pointed out that lack of proper training and capacity building by NSW project team has caused the present hardship being experienced by members of the trading public.
Dr Musa, who spoke through his representative, Dr Mark Onuchi, in his lead paper at the seminar, expressed fears that if these issues are not tackled with all seriousness they deserve, the NSW project might be ‘dead on arrival’.
” Neglecting these basics had spelt dooms for many such initiatives.
“As UNCTAD reports warn, about 70 percent of trade facilitation efforts falter when training and capacity are inadequate.
“We cannot afford Nigeria’s NSW to be “dead on arrival”, he warned.
To make the NSW succeds, Musa advised that government should prioritize system and infrastructure upgrade, training of key personnel such as port managers, customs officers and other relevant stakeholders.
“A holistic reform is required to aggressively champion the needed impact if Nigeria must succeed.
“To avert failure, we must master the fundamentals. First, training state actors is crucial.
“Trade facilitation literature shows inadequate training underlies the
majority of failed implementations (UNCTAD, 2022).
“Customs officials, port managers and other key personnel need in-depth, hands-on workshops on the
new system’s functions.
“Second, a holistic policy framework is required. Our NSW  must integrate customs, ports, health, environment and industry regulations.
“Evidence suggests that integrated policy reforms can boost trade throughput by roughly 20–30 percent.
“Without alignment (e.g., contradictory agency rules), delays will persist despite new software.
“Third, infrastructure readiness is non-negotiable. In Africa, fragmented road and logistics networks already impose a heavy toll – on the order of ~2% of GDP
annually.
“Nigeria loses a significant portion of potential growth to bottlenecks at
ports, roads, and power supply.
“We must parallel NSW software with physical upgrades: reliable broadband at every border checkpoint, 24/7 electricity at processing centers, and sufficient warehousing at ports.
” Fourth, system automation and interoperability must be end-to-end”
” The time to act is now: let us invest in training, integrate our policies, build robust infrastructure, digitize end-to- end, and enforce integrity.
“By doing so, we will ensure the Single Window is not just launched, but launched for success” Dr Musa observed.
The Customs representative at the event expressed fears that if these delays as being experienced by the freight forwarders under the NSW persist, it may affect the capacity of the Customs to meet its 2026 revenue target.
These delays have trapped some cargoes at the terminals where they are daily accumulating demurrages.
The NSW team led by its Steering committee Chairman, Dr. Zacch Adedeji, had last week sought the intervention of the Nigerian Shippers’ Council to prevail on the terminal operators to waive demurrages on the cargoes caught in the system glitches triggered by the NSW.
Stakeholders at the MACI event confirmed that they are yet to see the impart of such appeal as the terminal operators are yet to acceed to the request of the NSW team for waivers.
PTML, one of the terminal operators, has unequivocally told the project team that its request for waivers will only be processed to determine the category of cargo that will enjoy the grace as the terminal was not ready to grant blanket waivers.
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Oyetola presents three-year score card as blue economy industry revenue hits ₦1.83trn

Funso OLOJO,  Editor

The Minister of Marine and Blue Economy, Adegboyega Oyetola, has declared that Nigeria’s maritime sector has undergone a far-reaching transformation in the three years since President Bola Ahmed Tinubu created the Federal Ministry of Marine and Blue Economy in August 2023.

Oyetola, while presenting the Ministry’s three-year scorecard, said the administration had made significant progress in unlocking the economic potential of Nigeria’s 853-kilometre coastline and extensive inland waterways, with the marine and blue economy increasingly emerging as a major driver of revenue, trade, security and employment.

According to him, the reform programme has produced measurable gains in revenue generation, port infrastructure, maritime security, regulation, indigenous shipping, human-capital development, fisheries and inland-waterway safety.

“At the heart of our mandate is a simple but powerful objective: to turn Nigeria’s vast marine resources into sustainable economic value for Nigerians,” Oyetola said.

Revenue climbs 160 per cent

The Minister identified revenue growth as one of the clearest indicators of the sector’s transformation.

Agencies under the Ministry generated ₦1.83 trillion in 2025, representing a 160 per cent increase over the ₦700.79 billion recorded in 2023.

Oyetola attributed the surge to regulatory reforms, stronger revenue assurance, digitisation and the systematic closure of financial leakages.

He said the improved revenue performance was part of a broader strategy to establish a more transparent, efficient and investment-friendly maritime economy.

Nigeria gets first blue economy policy

A major milestone of the reform programme, according to Oyetola, was the approval in May 2025 of Nigeria’s first National Policy on Marine and Blue Economy.

He said the policy provided, for the first time, a unified framework for developing shipping, fisheries, offshore energy, marine biotechnology and other emerging opportunities within the marine economy.

“This policy gives us a clear roadmap. It provides the predictability and transparency investors need while ensuring that our marine resources are developed sustainably,” he said.

The Minister said the policy would guide government intervention while providing greater certainty for private-sector investment across the marine and blue economy value chain.

Ports undergo major transformation

Port modernisation, Oyetola said, remained at the centre of the Ministry’s transformation agenda.

He said the Federal Government was implementing a comprehensive programme to upgrade major seaports, including Apapa, Tin Can Island, Onne, Rivers, Calabar and Warri.

The programme covers channel improvements, modern cargo-handling infrastructure and increased digitisation of terminal operations, aimed at improving efficiency and enabling Nigerian ports to handle larger volumes of international trade.

The reforms have also attracted international recognition.

The World Bank and S&P Global Market Intelligence ranked Tin Can Island Port 10th and Lagos Port Complex, Apapa, 12th among the world’s 20 most improved container ports between 2020 and 2025.

Oyetola said government had also made progress in tackling congestion around the Apapa port environment through the electronic truck call-up system, dedicated holding bays and expanded inland barging.

The acquisition of modern tugboats, pilot cutters and dredging equipment by the Nigerian Ports Authority, he added, had further strengthened port operations.

“We have moved from managing congestion to building a port system that can compete globally,” Oyetola said.

He said the Federal Government was also pursuing an expansion of port capacity through deep-seaport projects in Akwa Ibom, Cross River, Bayelsa, Ondo, Lagos and Rivers states.

The operationalisation of inland dry ports, including the Funtua Inland Dry Port in Katsina State, is similarly expected to take cargo-handling and clearance services closer to businesses in the hinterland and reduce pressure on coastal ports.

Regulation, lower costs for port users

The Minister said regulatory reforms had also delivered tangible benefits to businesses operating in the maritime sector.

According to him, the new Nigeria Ports Economic Regulatory Authority framework will strengthen economic regulation of the port sector, while interventions by the Ministry and its agencies have saved port users more than ₦86 billion in unjustified demurrage.

He added that nearly 300 commercial disputes had been resolved through Alternative Dispute Resolution.

Oyetola said government had introduced measures to eliminate unauthorised shipping charges and strengthen freight and foreign-exchange verification in an effort to reduce leakages and curb capital flight.

He said the objective was to create a maritime business environment where legitimate operators could compete on a level playing field while Nigerian businesses were protected from avoidable costs.

Maritime security records major gains

Improved port efficiency, Oyetola said, had been accompanied by significant gains in maritime security.

Nigeria has maintained zero piracy in its territorial waters for four consecutive years, according to the Minister, with maritime security assets deployed under the Deep Blue Project helping to secure the country’s waters.

He said the achievement had eliminated costly piracy-related surcharges on vessels calling at Nigerian ports while strengthening Nigeria’s reputation as a safer maritime corridor.

Nigeria also regained its seat on the International Maritime Organization Category C Council in November 2025, following a 14-year absence.

Through the Nigerian Maritime Administration and Safety Agency, the country also secured the lifting of the 12-year United States Coast Guard Condition of Entry restrictions affecting vessels arriving from Nigerian ports.

“These achievements demonstrate that Nigeria is not only reforming its maritime sector at home; we are reclaiming our rightful voice and influence internationally,” Oyetola said.

Indigenous shipping gets renewed attention

Oyetola said the Federal Government remained committed to increasing Nigerian participation in the shipping industry.

He disclosed that plans were at an advanced stage to revive a national shipping carrier through a public-private partnership, while the long-awaited process for disbursing the Cabotage Vessel Financing Fund (CVFF) had commenced.

The fund, he said, would enable Nigerian shipowners to acquire modern vessels and strengthen indigenous capacity.

“We cannot build a truly blue economy if Nigerians remain spectators in their own maritime industry,” he said.

Human-capital development has also received increased attention, with seafarer training and sea-time placements expanded to create more opportunities for Nigerians seeking careers at sea.

According to Oyetola, the interventions have contributed to an increase of more than 80 per cent in average seafarer earnings.

He added that the Ministry, through the Nigeria Port Economic Regulatory Agency, facilitated a ₦200,000 monthly minimum wage for maritime and shipping workers.

Blue economy expands beyond ports

Oyetola said the Ministry’s transformation agenda extends beyond shipping and ports to fisheries, inland waterways, marine safety and environmental sustainability.

He said the Ministry supported the Federal Government’s Naira-for-Crude policy by streamlining marine logistics for domestic refineries.

On inland waterways, safety interventions have included the distribution of thousands of lifejackets and plans to replace unsafe wooden boats with modern fibreglass vessels.

The fisheries sector, he said, recorded further growth, with fish production reaching 1.4 million metric tonnes in 2025.

Nigeria also achieved 100 per cent compliance with Turtle Excluder Device requirements among inspected commercial shrimp trawlers, helping to protect marine biodiversity and preserve access to international markets.

Oyetola said the interventions reflected the Ministry’s broader philosophy that economic development and environmental sustainability should reinforce rather than undermine each other.

Digitisation and new institutions

Institutional reform has also featured prominently in the Ministry’s three-year programme.

Oyetola said the Ministry had digitised its internal operations through an Enterprise Content Management System (ECMS) to improve efficiency, transparency and accountability.

He also disclosed that the Ministry helped resolve a 16-year impasse that paved the way for the operationalisation of the Regional Maritime Development Bank (RMDB) in Nigeria.

According to him, the development would improve access to financing for businesses and projects across the maritime value chain.

Foundation for the next phase

Oyetola said the achievements recorded over the past three years should be regarded as the foundation for a much larger economic opportunity.

He said the ultimate objective was to establish a maritime ecosystem in which efficient ports support trade, stronger security attracts shipping, Nigerian businesses capture a greater share of the maritime value chain, coastal and inland communities benefit from new economic opportunities, and marine resources are developed sustainably.

According to him, the combination of rising revenues, a new national policy framework, port modernisation, improved maritime security, stronger regulation, investment in human capital and renewed international engagement had placed Nigeria’s marine and blue economy on a stronger trajectory.

“The blue economy is no longer an untapped frontier. It is becoming a major engine of national prosperity, regional competitiveness and sustainable growth,” Oyetola said.

 

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NIHOTOUR promotes culinary, cultural exchange at Nigeria-China food festival

Gloria Odion, Reporter

The National Institute for Hospitality and Tourism (NIHOTOUR), in collaboration with the China Cultural Centre in Nigeria, has used the 2026 Nigeria-China Food Festival to promote culinary diplomacy, cultural exchange and stronger people-to-people relations between the two countries.

The festival, held on August 27 at the China Cultural Centre in Abuja, was themed “From Farm to Feast” and formed part of activities marking 55 years of diplomatic relations between Nigeria and China.

The event brought together more than 200 participants, including hospitality professionals, chefs, tourism stakeholders, government officials, diplomats, entrepreneurs and cultural practitioners from both countries.

A major attraction of the festival was the presentation of 14 Chinese dishes representing seven regions of China alongside 12 Nigerian dishes reflecting the country’s six geopolitical zones.

The diverse selection offered guests an opportunity to experience the distinctive ingredients, preparation techniques and culinary traditions of both countries while learning about the communities and cultures behind the food.

For NIHOTOUR, the festival also served as a platform to showcase Nigerian cuisine as an important component of the country’s tourism proposition and draw attention to the wide range of people and enterprises that make up the food and hospitality value chain.

Speaking at the event, the Director-General/Chief Executive Officer of NIHOTOUR, Aare Abisoye Fagade, reaffirmed the Institute’s commitment to developing the skills and human capacity needed to strengthen Nigeria’s hospitality and tourism industry.

Fagade said such initiatives could help create opportunities for young people, professionals and entrepreneurs while promoting Nigeria’s rich culinary heritage to domestic and international audiences.

The theme, “From Farm to Feast,” also highlighted the extensive value chain behind every meal—from farmers and food producers to processors, chefs, hospitality operators and businesses that ultimately serve consumers.

NIHOTOUR used the occasion to emphasise the tourism potential embedded in Nigeria’s diverse culinary traditions. Each of the country’s six geopolitical zones has distinctive dishes, ingredients and methods of preparation that can be developed into authentic cultural and tourism experiences.

The Chargé d’Affaires ad interim of the Embassy of the People’s Republic of China in Nigeria, Mr. Zhou Hongyou, underscored the importance of food in promoting cross-cultural understanding and strengthening people-to-people relations.

Also in attendance was the Cultural Counsellor of the Chinese Embassy and Director of the China Cultural Centre in Nigeria, Mr. Yang Jianxing.

Their participation reinforced the role of cultural diplomacy in deepening the longstanding relationship between Nigeria and China.

Beyond the food presentations, the festival featured cultural activities and opportunities for interaction between Nigerian and Chinese participants. It also opened avenues for potential collaboration in hospitality, tourism, culinary training, cultural exchange and enterprise development.

The event comes at a significant point in Nigeria-China relations, with both countries commemorating 55 years of diplomatic ties. While bilateral relations have expanded into areas such as trade, investment, infrastructure and education, cultural initiatives provide an important avenue for strengthening the relationship at the people-to-people level.

NIHOTOUR said it would continue to pursue partnerships capable of advancing Nigeria’s hospitality and tourism sector, strengthening professional capacity, supporting enterprise development and creating opportunities across the tourism value chain.

Through initiatives such as the Nigeria-China Food Festival, the Institute is positioning food and hospitality not only as avenues for economic development but also as powerful instruments of cultural diplomacy and international engagement.

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NIMASA DG, Mobereola, briefs Tinubu on maritime development in Nigeria

Funso OLOJO, Editor

The Director General of the Nigerian Maritime Administration and Safety Agency (NIMASA), Dr Dayo Mobereola, has briefed President Bola Ahmed Tinubu on the agency’s efforts to develop Nigeria’s maritime industry.

Mobereola, who met with the President at the State House, Abuja, also briefed him on developments within NIMASA over the past two years, highlighting the progress recorded by the agency as well as the challenges confronting the maritime sector.

Following the briefing, President Tinubu reaffirmed his administration’s commitment to the continuous development of Nigeria’s maritime industry, stressing the strategic importance of the sector to the nation’s economic growth.

The President noted that the creation of the Ministry of Marine and Blue Economy was a deliberate policy initiative aimed at unlocking the enormous potential of the maritime sector and increasing its contribution to Nigeria’s Gross Domestic Product (GDP).

While commending NIMASA for the progress recorded so far, President Tinubu charged Mobereola and his management team to sustain the momentum and remain focused on delivering reforms capable of transforming the maritime sector.

He urged the agency to intensify its efforts towards strengthening Nigeria’s maritime administration, improving the operating environment for stakeholders and positioning the sector as a major driver of economic growth and national development.

The meeting further underscored the Federal Government’s determination to harness Nigeria’s vast maritime resources as part of its broader economic diversification and blue economy agenda.

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