Customs
Adeniyi urges Customs image makers on strategic communication to deepen public trust

Gloria Odion Maritime reporter
The Comptroller-General of the Nigeria Customs Service (NCS), Bashir Adewale Adeniyi, has charged Public Relations Officers (PROs) of the Service to embrace strategic, research-driven and impactful communication in promoting Customs reforms, strengthening institutional credibility and sustaining public confidence.
Adeniyi gave the charge on Friday, July 24th, 2026 at the closing ceremony of the 2026 Nigeria Customs Service Public Relations Conference held in Port Harcourt, Rivers State.
The four-day conference, themed “Realigning Corporate Communication as a Strategic Driver of Institutional Effectiveness and Public Trust,” focused on repositioning corporate communication as a core management tool for enhancing institutional effectiveness and public trust.
Addressing participants, the Comptroller-General described the conference as a vital platform for reflection, professional development and institutional renewal at a critical stage of the Service’s transformation agenda.
He noted that communication has evolved beyond a support function to become a strategic driver of organisational success, stressing that reforms can only achieve their intended objectives when they are properly understood, accepted and trusted by the public.
“Across the world, communication has evolved from a support service into a strategic management function.
“Reforms cannot succeed unless they are understood, accepted and trusted by the people they are designed to serve,” Adeniyi said.
The Customs boss further observed that the rapid expansion of digital media, artificial intelligence and real-time information flow requires a more proactive, intelligence-led and research-based communication strategy.
He urged Customs spokespersons to communicate every policy, operational activity, reform initiative and enforcement action with professionalism, accuracy and purpose in order to reinforce public confidence in the Service.
Earlier, the Acting Zonal Coordinator of Zone ‘C’, Comptroller Pascal Chibuoke, described corporate communication as a strategic asset that shapes public perception, builds stakeholder confidence, promotes transparency and reinforces institutional legitimacy.
Also speaking, the National Public Relations Officer of the Service, Deputy Comptroller Abdullahi Maiwada, said the 2026 conference marked another milestone in the evolution of the Nigeria Customs Service’s corporate communication strategy.
He noted that the conference built on the successes of previous editions held in Lagos, Gwagwalada and Kano, adding that effective communication remains indispensable to the success of institutional reforms.
According to Maiwada, the conference was designed to develop practical solutions, strengthen professional networks and reposition public relations as a strategic corporate communication function within the Service.
In her closing remarks, the Customs Area Controller of Port Harcourt Area I Command, Comptroller Salamatu Atuluku, commended the Comptroller-General for his sustained commitment to capacity building and professional development.
She urged participants to deploy the knowledge and skills acquired during the conference to improve service delivery across their respective commands.
In separate goodwill messages, the President of the Nigerian Institute of Public Relations (NIPR), Dr. Ike Neliaku, and the President of the Nigeria Union of Journalists (NUJ), Alhassan Yahaya, applauded Adeniyi for institutionalising strategic communication within the Nigeria Customs Service.
They also challenged Public Relations Officers to uphold the highest standards of professionalism, ethical practice and effective stakeholder engagement in the discharge of their responsibilities.
The conference featured technical sessions on Customs modernisation, crisis communication, media intelligence, digital innovation, stakeholder engagement and emerging communication technologies, all aimed at strengthening the Service’s communication architecture and supporting its ongoing reform agenda.
Customs
FOU ‘A’ seeks stronger security synergy with sister agencies ahead of presidential elections

— as Acting Comptroller Afeni visits Police, Army, DSS, NDLEA, Immigration
Funso OLOJO, Editor
The Acting Comptroller of the Nigeria Customs Service (NCS), Federal Operations Unit (FOU), Zone ‘A’, Ikeja, Lagos, Deputy Comptroller Oladapo Olukayode Afeni, has called for stronger collaboration among security agencies to combat smuggling, cross-border crimes and other threats to national security, particularly as the country approaches another election period.
Afeni made the call during a familiarisation tour of sister security and law enforcement agencies in Lagos, which commenced on Wednesday, October 14, 2026.
The tour took him to the Lagos State Police Command Headquarters, Ikeja; the Department of State Services (DSS); Headquarters, 81 Division, Nigerian Army; the National Drug Law Enforcement Agency (NDLEA) Strategic Command; the Nigeria Immigration Service (NIS); and the 9 Brigade, Nigerian Army, Ikeja.
The visits were aimed at strengthening existing institutional relationships and identifying practical areas of cooperation in intelligence sharing, joint operations, information exchange and the enforcement of relevant laws across Lagos State and the wider operational jurisdiction of FOU Zone ‘A’.
At the Lagos State Police Command Headquarters, Afeni was received by the Commissioner of Police, CP Tijani Fatai, where he stressed the importance of coordinated security operations in preventing criminal elements from exploiting the election period to undermine public safety.
“We know that crime rates often increase as the country approaches the election period, as some people may attempt to take advantage of the period to perpetrate illicit activities capable of causing crises during the elections.
“Therefore, we are here to call for closer synergy so that these bad elements do not have their way,” he said.
The Customs chief emphasised that the responsibilities of FOU Zone ‘A’ extended beyond border protection to include collaboration with other security institutions in safeguarding national interests.
He noted that no security agency could effectively discharge its responsibilities in isolation, stressing that sustained cooperation was essential to tackling the increasingly complex nature of criminal activities.
Afeni particularly acknowledged the Nigeria Police Force’s intelligence-gathering capabilities, describing effective information sharing and coordinated operations as critical to achieving better security outcomes.
In his response, CP Fatai welcomed the visit, describing sustained engagement among security agencies as an established practice that had contributed to their operational successes over the years.
“In Lagos, we have a very strong and robust relationship with all security agencies, notwithstanding the huge population of the state,” the police commissioner said.
The Customs delegation also visited the Headquarters of the Nigerian Army’s 81 Division, where Afeni was received by the General Officer Commanding (GOC), Major General Adebayo Abdulrahman Babalola.
Babalola underscored the importance of joint operations and inter-agency cooperation in combating criminality, while cautioning against unnecessary administrative bottlenecks that could impede operational effectiveness.
The engagement highlighted the need for security institutions to streamline their operational processes, improve coordination and ensure that bureaucratic procedures do not frustrate timely responses to security threats.
Other agencies visited equally reaffirmed their commitment to sustaining cooperation with the Nigeria Customs Service in the collective effort to combat smuggling and other unlawful activities.
The familiarisation tour underscores FOU Zone ‘A’s commitment to strengthening inter-agency partnerships as a vital instrument for effective enforcement, national security and economic protection.
Beyond combating smuggling and trans-border crimes, the initiative is expected to reinforce efforts to protect government revenue, facilitate legitimate trade and safeguard Nigeria’s broader economic interests through coordinated security operations.
Customs
Calabar Customs seeks strong collaboration with sister agencies for enhanced security

Gloria Odion, Maritme reporter
The Nigeria Customs Service (NCS), Cross River/Calabar Free Trade Zone/Akwa Ibom (CR/CFTZ/AK) Area Command, has reaffirmed its commitment to strengthening inter-agency collaboration and intelligence sharing to address security challenges, facilitate legitimate trade and enhance operational efficiency.
The commitment was reinforced during a series of familiarization visits by the Acting Area Controller of the Command, Deputy Comptroller Dr Nkiru Nwala to the leadership of the Nigeria Security and Civil Defence Corps (NSCDC), the Nigerian Correctional Service and the Department of State Services (DSS) on Tuesday, October 13, 2026.
During the visits, Nwala held discussions with the NSCDC Commandant, C. E. Okarazu; the Controller of Corrections, Nigerian Correctional Service, Aniekan Archibong Nya; and the State Director of the DSS, Dr Faluyi Oluwole.
The engagements provided an opportunity to strengthen existing institutional relationships, establish direct communication channels and explore practical ways to improve cooperation among the agencies following Nwala’s assumption of duty.
The Acting Area Controller emphasised the importance of sustained collaboration among security and law enforcement agencies in tackling common security threats, promoting compliance with relevant laws and protecting the nation’s economic and security interests.
The visits emphasised the importance of intelligence sharing and coordinated operations in tackling security threats, safeguarding national assets and facilitating legitimate trade.
The Command noted that stronger partnerships among the agencies would enhance operational coordination, support the enforcement of relevant laws and contribute to the protection of critical national assets and infrastructure.
The initiative aligns with the Comptroller-General of Customs’ strategic mantra of Consolidation, Innovation and Collaboration, which prioritises strengthening existing partnerships, embracing innovative approaches to operational challenges and promoting effective cooperation among relevant institutions.
The Command reaffirmed its commitment to working closely with sister security agencies to strengthen national security, facilitate legitimate trade and advance the broader objectives of national development.
Customs
MACI hails Customs’ anti-corruption framework, demands full implementation

Funso OLOJO, Editor
The Media Anti-Corruption Initiative (MACI) has applauded the Comptroller-General of Customs, Adewale Adeniyi, for introducing a comprehensive anti-corruption framework aimed at identifying institutional vulnerabilities, strengthening internal controls and promoting integrity across the operations of the Nigeria Customs Service (NCS).
The initiative, which MACI described as a significant milestone in the fight against corruption within the Service, is anchored on three key documents signed by the Customs chief: the Standard Operating Procedure (SOP) for Internal Corruption Risk Analysis and Mapping (ICRAM), the ICRAM Handbook and the Integrity Action Plan (IAP).
In a statement jointly signed by MACI President, Funso Olojo, and Project Coordinator, Lod Onyeji, the organisation described the development as a “pivotal moment in the fight against corruption within the Nigeria Customs Service.”
Mr Olojo, who commended the initiative of the Customs, noted that the stance of the agency on corruption is in alignment with the aims and objectives of MACI which is an advocate for corruption- free society.
The signing ceremony, held on October 6th, 2026, at the NCS Headquarters in Abuja, also witnessed the inauguration of the ICRAM Steering Committee, which is responsible for identifying, assessing and mapping corruption risks across the Service’s operations.
According to the statement, the framework represents a proactive institutional approach to tackling corruption by identifying vulnerabilities in Customs processes and establishing measures to prevent abuse of office, improve accountability and strengthen public confidence in the Service.
The Comptroller-General, Adeniyi, disclosed that the framework was developed in collaboration with the World Customs Organisation (WCO) and partner administrations, including His Majesty’s Revenue and Customs (HMRC) of the United Kingdom.
He explained that the documents provide practical guidance for Customs officers operating at seaports, land borders and airports, equipping them with procedures and controls designed to promote integrity, transparency and accountability in the discharge of their responsibilities.
MACI noted that the introduction of the framework followed a pilot programme conducted across seven Customs Commands and Units, covering 66 processes spanning regulatory activities, core Customs operations and support functions.
The exercise culminated in the development of a comprehensive Integrity Action Plan containing 101 action items and 295 sub-actions designed to address identified corruption risks and strengthen institutional safeguards.
Key measures outlined in the plan include increased automation and improved audit trails, stronger supervisory mechanisms, clearer accountability structures, effective segregation of duties, regular staff rotations and targeted training programmes.
The framework also seeks to strengthen controls governing interactions between Customs officers and stakeholders, an area considered critical to reducing opportunities for corrupt practices and improving compliance with established procedures.
MACI commended the Customs leadership for adopting a risk-based approach to corruption prevention, noting that identifying and addressing institutional weaknesses before they are exploited is essential to building a transparent and accountable public institution.
The organisation, however, stressed that the effectiveness of the initiative would ultimately depend on the consistent implementation of the prescribed measures across all commands and operational units of the Service.
It therefore urged Customs management, officers, stakeholders and relevant partner institutions to support the full implementation of the framework to ensure that the initiative delivers measurable improvements in institutional integrity.
MACI expressed confidence that effective implementation of the ICRAM framework and Integrity Action Plan would strengthen internal controls, reduce corruption risks, promote ethical conduct and enhance public trust in the Nigeria Customs Service.
The organisation emphasised that the new framework should not merely remain a collection of policy documents but should translate into tangible changes in operational practices, staff conduct and the overall culture of accountability within the Service.
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