Customs

High rate of retirement of senior officers worries Customs leadership, as 40 percent management staff exit in 2024

— Physical examination of goods to reduce in 2025

Funso OLOJO

The top Customs’ hierarchy has expressed grave concerns about what it described as unprecedented rate of leadership transition that has hit the service in recent years.

This accelerated exit of top management staff through retirement has evidently created a gap in the top echelon cadre of the service which the leadership has swiftly moved to address.

Raising this alarm on Wednesday, November 13th, 2024 at Abuja during the ongoing Comptroller General of Customs conference, the helmsman of the service, Adewale Adeniyi expressed anxiety at the phenomenal which he said the management has taken proactive steps to address.

“A significant internal challenge we must address transparently is the unprecedented rate of leadership transitions within our Service.

“The statistics tell a compelling story: we saw 60% of our management team exit in 2022, 36% in 2023, and this year, we will experience a 76% change in our management composition.

“With projections indicating another 40% of our management staff retiring in 2024, we recognize the urgent need for strategic intervention” he bemoaned.

He however said the leadership of the service has risen to the challenge to plug the gaps created by their rapid exit of senior officers through what he described as accelerated career progression in terms of rapid promoting of deserving officers.

“In response, we have launched an ambitious Human Resource Development Plan that addresses both immediate and long-term needs.

“This includes accelerated career progression opportunities for deserving officers, ensuring that talent and dedication are appropriately rewarded.

“Most significantly, we are making a historic investment in human capital infrastructure through the establishment of a Customs University – a testament to our commitment to building a knowledge driven service.

“These initiatives, aligned with the World Customs Organization’s focus on youth leadership development, complement our comprehensive talent management program that identifies and prepares promising officers for leadership roles, ensuring the Service’s continued stability and effectiveness”

He said the period of leadership transition presents an opportunities for the service to reshare its future.

Meanwhile, the Nigeria Customs service has projected a reduction in physical examination of goods at the nation’s ports in 2025.

According to the CGC, the physical interaction shall be scaled down while the use of technology and other tools of trade facilitation such as Authorized Economic Operators (AEO) will be enhanced to maximize revenue collection.

” Looking ahead to 2025, we have crafted ambitious yet attainable goals that build on our current momentum.

“We aim to dramatically reduce physical inspection rates through enhanced risk management systems, fully deploy our e-customs infrastructure, and expand our Authorized Economic Operator program.

“Our focus extends to strengthening regional integration through improved border cooperation and deepening stakeholder engagement through regular consultative forums.

“These objectives are not just operational targets; they are our vision for a modern customs administration that effectively balances trade facilitation, revenue collection, and security.

“The achievement of these goals, particularly during this period of leadership transition, will require even stronger partnerships with all stakeholders – from government agencies to private sector operators” the Customs chief declared.

Customs

Customs, WCO train officers in technology- driven border security

Funso OLOJO

In a bid to strengthen border security through innovative data-driven approaches, the World Customs Organization – Organisation Mondiale des Douanes (WCO), in collaboration with the Nigeria Customs Service (NCS), concluded a five-day workshop on Friday, 6 December 2024, tagged “n-Ceen.”

The training, held at the Project Management Office of Trade Modernisation Project Office situated in the Service’s Management Quarters in Abuja, was aimed at equipping officers with skills in data gathering and analysis to enhance national security and enforcement operations.

Speaking at the closing ceremony, the Deputy Comptroller-General of Customs in charge of ICT/Modernisation, DCG Kikelomo Adeola, highlighted the strategic importance of the training in achieving the Service’s objectives.

According to her, “This training, organised in collaboration with the WCO, underscores the Comptroller-General of Customs’ commitment to secure our nation’s borders.

” No man is an island; we cannot achieve this in isolation. Collaboration, particularly with skilled personnel, is essential.”

DCG Adeola explained that the workshop provided officers with cutting-edge tools to protect lives and properties and also to proactively deploy interventions where most needed.

She also stated that the training will reduce risks, including mob actions against customs personnel.

The training was meticulously planned, with participants selected from various zones and units, including enforcement, intelligence, ICT, and investigations, to ensure continuity and the dissemination of expertise.

Jean Bigirimana, a WCO facilitator from Burundi, praised the NCS for embracing technology as a critical component of border security, explaining that, “the n-Ceen tool is designed to assist member countries in gathering intelligence and making informed decisions.”

“The n-Ceen application enables Customs administrations to collect and harmonise data, which can then be used to target high-risk cases effectively.

” During this workshop, we trained participants on the features and functionalities of n-Ceen, empowering them to apply this knowledge in their respective domains.” Bigirimana said.

Customs

From Cabin to the Cockpit

— the inspiring transformational story of DSC Balogun, the first female pilot in Nigeria Customs

Funso OLOJO

The remarkable transformation of Deputy Superintendent of Customs (Pilot) Olanike Nafisat Balogun from being a crew member to becoming a full fledged pilot in the air wing of the Nigeria Customs Service is an inspiring one.

DSC Balogun is a study in doggedness, determination, perseverance, resilience and commitment.

Balogun has thus make history as the first female pilot in the Nigeria Customs Service.

Born in Kaduna and a native of Odo-Otin Local Government Area, Osun State, Balogun’s journey began in 2002 when she was recruited as a Customs Assistant to serve as a cabin crew member in the Service’s Airwing Unit.

Speaking in a recent interview, DSC Balogun reflected on her journey, sharing how her unwavering ambition and the Service’s support enabled her transformation from a flight attendant to a licensed pilot.

“Staying in the Service when many of my colleagues opted for better-paying airline jobs was a tough decision, but I was determined to contribute to public service and achieve my dream of becoming a pilot,” she said.

Balogun’s career milestones include earning an Advanced Diploma in Air Ticketing and Cabin Services, a Master’s in Public Administration from Ahmadu Bello University, and eventually securing her Pilot Certification from the Flying Academy in Miami, Florida, with the NCS sponsoring her training.

DSC Balogun asserted that being the first female pilot in the NCS Air wing is credited to inspiring women within and beyond the Service never to relent in pursuing their dreams.

“My role as the first female pilot in the service reflects my commitment as a woman to advancing my passionate dream as well as the operational capabilities of the NCS” she added.

As she continues to fly for the NCS, Balogun remains passionate about inspiring others, stating, “I hope my journey motivates young Nigerians, especially women, to chase their dreams and break through barriers.”

The Comptroller General of Customs, Adewale Adeniyi, in a statement commended her dedication and described her achievement as a testament to the Service’s commitment to capacity building and innovation.

“Her story exemplifies what is possible with determination and institutional support,” Adeniyi said.

Customs

B’Odogwu, home-made customs trading platform, gains momentum at PTML

–— as more banks embrace local ICT platform

— PTML customs reaps revenue windfall

Funso OLOJO

B’Odogwu, an indigenous customs trading platform currently being test run at the Ports Terminal Multi services Limited(PTML) command of the Nigeria Customs Service, has gained a momentum in the command as more operators are embracing the new trading platform.

Already,17 banks have indicated their interests to sign on the platform to join the existing five banks currently hooked up to the trading platform.

In addition, the PTML Customs command has started to reap revenue windfall triggered by the new trading platform as it generated N44.9 billion in November, the highest monthly revenue ever generated in the history of the command.

An elated Area controller of the command, Comptroller Tenny Daniyan, said B’Odogwu trading platform has come to stay in the Command.

As a pilot command for the operation of the indigenous platform, Comptroller Daniyan advised stakeholders to embrace and rally round the new ICT platform as their own, adding that the command has parted ways with the old Customs platform NICIS11.

The Area Controller also debunked information alleging that four vessels have been unattended to at the PTML berth due to B’Odogwu failure is untrue.

He disclosed that the command met with some of the stakeholders earlier in the week where all issues bordering on the challenges experienced by agents were addressed and they were advised to engage the implementation team for further assistance

He added that to facilitate trade, the command has bent backwards by applying manual methods to process cargoes and has established interface with the terminal operator to accommodate port users that have made entries on the platform.

The Controller said most agents claiming inability to capture have not registered on the platform and urged them to come forward for capture to address any challenge.

The CAC said “B’Odogwu is a Nigerian baby that should be fed by Nigerians .

” We are weaning our baby from a foreign mother and I urge all Nigerians to support it.

“We are not going back to NICIS II. The use of NICIS II platform has come to an end in PTML as this is the position of the Service.

” We are aware that some of our agents are yet to be fully acquainted with the additional requirements that were not involved in NICIS II.

“As the problems come up, we are solving them.

“Note that the management has dispatched an implementation team here to ensure our stakeholders don’t suffer.

” We were disconnected from NICIS II three months ago and we have fully commenced implementation to grow our own teeth and serve the country better. We have left NICIS here in PTML.

“We are committed to get it right here before moving to Tin Can and other ports.

“Our turn around time for properly declared RoRo cargo is still two hours but this is dependent on compliance by the declarant.

“As a command, we will not sacrifice national security and revenue on the altar of trade facilitation.

” So far in November,292 bills of laden have been captured in November, 375 are yet to capture.

“As at today, Wednesday over 98 people have paid their duties under B’Odogwu platform as more banks are coming on board” he said