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Reps,NSC seek truce between warring freight forwarders, shipping companies over tariff hike, as negotiation collapses

Gloria Odion, Maritime Reporter 
The lingering stand-off between the aggrieved freight forwarders and the shipping companies over the hike in service charges at the Nigerian ports is far from over as the peace talk brokered by the House Committee on Shipping Services was deadlocked.
It could be recalled that the Nigerian Shippers’ Council (NSC) has recently approved 30 percent increase in service charges by terminal operators and shipping companies to reflect the economic realities of the country.
However, the importers, through their agents, kicked against the increment, describing it as insensitive in the face of the crushing economic situation in the country.
After a sustained protest by the irate freight forwarders which resulted to the picketing of some shipping companies, the NSC suspended the implementation, urging the service providers to open negotiations and consultation with the aggrieved users of their services.
However, this apparently did not assuage the frayed nerves of the  freight forwarders who insisted that the level of increment be scaled down or a complete reversal of the hike,  a possibility both the Shippers’ Council and the Shipping companies rejected.
As the tension continued to escalate, the House Committee on Shipping Services waded into the matter and called for a stakeholders meeting in Lagos on Monday, April 20th, 2026 in a bid to dis-escale the tension.
At the meeting attended by all the relevant stakeholders including the NSC, Nigeria Customs Service, Nigerian Ports Authority (NPA) and the shipping companies, parties to the tariff dispute seamed to maintain hardline stance on their positions.
Pius Akutah, the Executive Secretary of NSC, recounted why the Council granted the approval for increase in tariff due to the economic realities in the country and the fact that there has not been any hike in tariff in the past two years.
He however said in order not to trigger spiralling inflation , the Council granted tariff increase to the maximum of 30 percent.
Akutah disclosed that the council was forced to suspend the implementation of the increase due to the resistance of the freight forwarders.
However, the shipping companies stated that the 30 percent increase was not inadequate as it falls below the inflation mark in the country.
The service providers therefore sought for higher percentage in increment in order to reflect the economic realities in the country.
The Chairman of the Shipping Association of Nigeria (SAN), Boma Alabi, expressed dissatisfaction with the outcome of the talks, noting that no significant progress had been made.
She called for the establishment of a transparent and consistent tariff review mechanism, similar to frameworks used in regulated sectors such as telecommunications and energy.
The freight forwarders however rejected the call for higher percentage in tariff hike above 30 percent which they described as inordinate and insensitive.
A member of the Africa Association of Professional Freight Forwarders and Logistics (APFFLON) said stakeholders were unanimous in opposing the 30 per cent increment, warning that any further increase would worsen inflationary pressure and raise the cost of doing business at the ports.
“It is not acceptable to us or our importers. We have rejected the call as an act of insensitivity to the plight of Nigerians, importers and clearing agents,” the freight forwarder declared.
Apparently sensing that none of the parties wanted to shift ground on their positions, the  Chairman, House Committee on Shipping Services, Abdusamad Dasuki, directed that the Nigerian Shippers’ Council should convene another meeting in a week’s time with the  two warring parties where all the grey areas should be resolved and their resolutions brought to an enlarged stakeholders meeting where a new date for the implementation of the new tariff would be finalized.
“We expect that at the next meeting, there will be a clear framework, including timelines and participation of regulatory representatives, to guide the process towards implementation,” Dasuki stated.
He added that a new implementation date for any agreed tariff adjustment would be announced after consultations are concluded.
Meanwhile, the NSC boss has advocated for an automatic tariff adjustment mechanism that would put an end to the manual practice that usually sparks off a crisis.
In his address during the meeting, Akutah disclosed that the Council is currently working on this automated system which would be transmitted to all the stakeholders.
“The second point would be the aspect of the automatic system for tariff adjustment, which the Nigerian Shippers’ Council is promoting.
“So rather than always have a manual process for tariff adjustment, let us have an automatic system.
“And in our country, most times when prices of things go up, they have to come down.
“But it is in our interest to have an automatic system whereby, when the indices arising from volatility
in exchange rates, general operational costs, like inflation, and all of those ones, would occur, at the higher margins, the adjustment can go up.
“And when they come down, or some of the necessary factors have changed for better, then the tariff should automatically adjust itself downwards.
 That is a process that is ongoing. And very soon, we will be sharing the technology component with the relevant stakeholders to look at it and to see what conclusions can be made to that platform” Akutah disclosed.
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NIMASA flaunts automation process of Nigerian ship registry at 2- day webinar with stakeholders

Funso OLOJO Editor 

The Nigerian Maritime Administration and Safety Agency (NIMASA) will host a two-part stakeholder webinar on October 6 and 8, 2026, to showcase the ongoing automation of the Nigerian Ship Registry as part of efforts to modernise ship registration services and enhance the competitiveness of the Nigerian flag.

The webinars will provide shipowners, operators, maritime professionals, financial institutions, insurers and other stakeholders with insights into the new digital registration platform and its potential to significantly improve the speed, transparency and efficiency of ship registration and related services.

The automated system is designed to enable 24/7 access to registration services, streamline application and approval processes, and facilitate faster issuance of electronic certificates, thereby reducing administrative delays associated with conventional paper-based procedures.

A key feature of the platform is its capacity to provide secure, real-time tracking of ship mortgages and related registry transactions. This will strengthen transparency and provide greater visibility for stakeholders, including financial institutions and other parties involved in vessel financing.

The automation initiative is also expected to make interaction with the Nigerian Ship Registry more seamless for local and international shipowners, while improving the Agency’s ability to deliver efficient, responsive and globally competitive flag-state services.

Speaking on the initiative, the Director-General/Chief Executive Officer of NIMASA, Dr Dayo Mobereola, said the automation of the Ship Registry was part of the Agency’s broader commitment to transforming the Nigerian flag and creating an enabling environment for increased participation in the global shipping industry.

“The automation of the Nigerian Ship Registry represents a significant step in our commitment to providing efficient, transparent and globally competitive services to shipowners and other maritime stakeholders.

“Our objective is to make the Nigerian flag more accessible, responsive and attractive through technology-driven processes that meet international standards,” Mobereola declared.

The ongoing user-testing phase is focused on validating the platform’s functionality, security and user experience ahead of its official deployment.

NIMASA said the webinars would also provide an opportunity for stakeholders to understand the platform, experience its key features and provide feedback as the Agency moves towards full implementation.

The Agency is inviting shipowners, ship managers, maritime professionals, financial institutions, insurers, legal practitioners, classification societies and other interested stakeholders to participate in the webinars.

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NRC joins global community to celebrate customers’ loyalty 

Funso OLOJO, Editor 

For the first time in its 128 years of existence, the Nigerian Railway Corporation(NRC)  joins the global community to commemorate 2026 Customer Service Week from October 5 to 9, with a renewed commitment to putting passengers at the centre of its operations.

The week, being celebrated under the theme, “The Extra Mile,” marks a significant milestone for the 128-year-old Corporation, which is observing Customer Service Week for the first time in its history.

For the NRC, the celebration goes beyond appreciating its passengers. It is also an opportunity to recognise employees who have demonstrated exceptional commitment to service delivery while reinforcing a culture of customer-centricity across the Corporation.

The initiative is in line with the vision of the Managing Director of the NRC, Dr. Kayode Opeifa, who has consistently emphasised the need to place passengers at the heart of the Corporation’s operations and improve their overall travel experience.

Opeifa said the experiences of the Corporation in recent times had further underscored the importance of listening to customers and responding more effectively to their needs.

“Customers are at the heart of everything we do. Their feedback, trust and partnership challenge us to keep improving and delivering value every day.

“Customer Service Week is an opportunity to recognise that relationship and remind ourselves that great service must go beyond expectations,” he said.

According to the NRC, the theme, “The Extra Mile,” reflects the changing expectations of modern train passengers and the need for service providers to go beyond routine obligations.

Going the extra mile, the Corporation noted, could mean listening more attentively to passengers, resolving complaints more quickly, providing clearer and timely information, anticipating customer needs, simplifying processes or demonstrating empathy when it matters most.

The NRC said the commitment would apply across all its operational areas nationwide, with emphasis on providing passengers with a consistent, responsive and dependable experience regardless of where or how they interact with the Corporation.

The Corporation also pledged to strengthen its customer-feedback mechanisms and establish a closer link between passenger insights and continuous improvements in service delivery.

It said its objective was to ensure that exceptional customer service becomes an everyday practice rather than an activity reserved for Customer Service Week.

“Every interaction presents an opportunity to listen better, respond faster, show genuine care and create greater value for our customers,” the Corporation stated.

For the NRC, therefore, “The Extra Mile” is more than a theme for a week-long celebration. It represents a commitment to making every passenger interaction count and ensuring that customers enjoy a safer, more responsive and rewarding experience throughout their journey on Nigerian trains.

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Commentaries

Our Oceans, Our Wealth: The real benefits of  new fishing port

Monday Discourse with Nasiru Ibrahim 

Nigeria has a very long coastline, but we have ignored our oceans for decades. Our major sea gateways, from Apapa to Port Harcourt, are mostly built to handle crude oil exports and heavy manufacturing containers.

Meanwhile, the local fishing industry—which has the capacity to feed the entire nation and create vast wealth—has been left to survive entirely on its own.

This is why the recent announcement by the Managing Director of the Nigerian Ports Authority (NPA), Dr. Abubakar Dantsoho, makes a lot of sense.

Speaking through a representative at the National Conference on Sustainable Fishing in Lagos, the NPA boss stated that Nigeria plans to build a specialized fishing port to finally harness the true value of our ocean resources.

As the country tries to grow its marine and blue economy, this move is completely long overdue.

For a very long time, Nigeria has suffered from an intense oil blindness, focusing all investments on petroleum while ignoring the massive economic potential floating right on our waters.

Right now, our deep seas are teeming with valuable fish, but because we lack proper docks, specialized marine structures, and secure landing sites for large fishing vessels, foreign ships enter our territory and steal our marine resources every single year.

A dedicated fishing port will change this entirely. It will give our local operators and commercial fishing trawlers a safe, modern, and legally protected base to harvest, dock, and process their catch.

Instead of letting foreign poachers dominate our waters, a specialized port ensures that Nigeria profits directly from its own geographical blessings.

We cannot talk about maritime infrastructure without looking at the kitchen table, especially since the average Nigerian family is facing a massive food crisis.

Severe inflation has turned basic proteins like fish and beef into luxury items that ordinary people can no longer afford.

A specialized fishing port will help fix this supply chain problem. The NPA’s plan involves creating dedicated fish terminals equipped with modern cold-room facilities, meaning local fishermen can preserve their catch immediately without it spoiling on the high seas.

When fish can be safely stored and transported into local markets without rotting, the overall supply goes up. When supply goes up, the price goes down, helping ordinary citizens put affordable protein back on their dining tables.

Furthermore, a modern fishing port is much more than just a place to park boats; it is a full-scale industrial business hub.

Building a specialized facility will spark immediate economic activity along our coastlines, naturally attracting seafood processing factories, boat repair yards, ice-making companies, and specialized transport networks.

This infrastructure will create thousands of genuine jobs for young people, refrigeration technicians, boat mechanics, and market women who dominate the local seafood trade. It bridges the gap between rural, traditional fishing and modern, industrial maritime commerce, bringing life back to struggling coastal communities.

The NPA has presented a great vision, and using a Public-Private Partnership model to fund it is a smart strategy.

But as Nigerians, we know our main problem is never a shortage of good plans—it is making those plans actually happen on the ground.

If this fishing port is going to transform our economy, the government must move quickly from conference papers to physical construction. We need to see real investments start on our coastlines.

Utilizing our ocean resources is one of the smartest ways to build a country that does not rely solely on oil. It is time to stop looking at our waters as just shipping lanes, and start treating them as the goldmines they really are.

Ibrahim Nasiru, a public affairs analyst, writes from Abuja.

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