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Terminal operators accuse Customs of reversing gains of port concession.

Princess Vicky Haastrup, STOAN Chairman

—– attribute sluggish port processes, high port costs to physical examination of cargo 

—- Customs processes contribute 81.7 to costs of port operations

Eyewitness reporter

The Operators of terminals at the Nigerian ports have slammed the Nigeria Customs Service for reversing the great milestone recorded by the port concession programme of 2006.

The Chairman of the Seaport Terminal Operators Association of Nigeria(STOAN) Princess Vicky Haastrup, who ventilated the feelings of the operators, said the Customs’ incurable passion for 100 percent physical examination of cargo has set back the progress which the ports have made after exiting the chaotic, disorderly and sluggish port services that characterised the pre- concession era.

Princess Haastrup was speaking as a lead speaker at the one-day town hall meeting organised in Lagos yesterday by the League of Maritime Editors to discuss ”Achieving Effective Digitalization Nigeria’s Maritime Industry.”

The STOAN Chairman, who was unsparing in her condemnation of the damage the customs’ archaic cargo clearance procedures have done to the well being of the port industry, said that despite the gains recorded since 2006 with the efforts and investments of the terminal operators and the Nigerian ports Authority ( NPA), the Customs operations have continually been a drag on the efficient service delivery at the Port.

“The efficiency of our ports has improved multiple folds.

“Vessel waiting time has since been eliminated resulting in significant savings for importers and exporters.

” Government now generates revenue in trillions of Naira – through the tax authorities, Customs, NPA and NIMASA – as against the few billions generated before the concession.

“The concession, without a doubt, has increased the competitiveness of our ports and enhanced movement of goods across international borders.

“I am also glad to inform you that all terminal operators in the six seaports across Nigeria today have effectively deployed technology to drive their operations.

“Consignees and their agents do not need to be at the port physically with regards to their transactions with terminal operators.

“The question that may readily come to your mind at this point will be: why then are there so many people visiting the ports daily in connection with their consignments?

“Why is the cost of doing business at the port still high? Well, my answer to this question is Customs processes.

“Despite the tremendous improvements recorded in cargo handling operations and the provision of marine services by NPA, consignees and their agents still face numerous man-made hurdles at the port because cargo clearing processes have remained manual.

“Customs’ cargo clearing systems in Nigeria, using the words of a former CEO of Nigerian Shippers’ Council Mr. Hassan Bello, have remained “archaic”.

Haastrup believed that this outdated mode of goods clearance by the Customs has not only become a breeding method for extortion and corruption, it has also significantly slowed down the process of cargo clearance at the port.

“From the point of 100% physical examination of cargoes, the discretionary powers of Customs officers kick in.

“Negotiations and underhand dealings inevitably happen due to unbridled human contact.

“A study conducted by Akintola Williams Deloitte in 2017 blamed the high cost of doing business at the nation’s seaports on the Nigeria Customs Service and other government agencies.

“The study stated that Customs processes are responsible for not less than 81.7 percent of the charges incurred by consignees.

” It said Shipping Companies are responsible for 13.8 percent of the port cost; Terminal Operators 1.4 percent; Transporters 1.4 percent and Clearing Agents 1.7 percent.” she quoted.

Princess Haastrup maintained that a major reason for the high cost associated with Customs is manual processes.

She however stated that the only solution to this problem is for the customs to embrace automation in its cargo clearance process by reducing the level of manual process to about 10 per cent and engaging in the use of digital technology such as scanners

“The solution to this major obstacle is to drive the clearing process from end-to-end with digital technology.

“The human interface and the discretionary powers of officers should be taken out of the mix.

Haastrup lamented that manual examination of cargo by Customs has assumed an endemic nature which if not checked will continue to denigrate the efforts of the government to attain proficiency in port Operations.

“Manual examination of cargoes has assumed the proportion of an endemic sore point in Nigeria’s Customs administration.

”The Nigeria Customs Service performs 100 percent physical examination on almost all cargoes passing through the ports.

“This is not efficient and it constitutes a huge drawback to port efficiency. The manual inspection by Customs contributes in no small measure to the high dwell time of cargoes at our ports.

” It is also the main reason why importers and agents troop to the port daily. This is in addition to breeding corruption through numerous human contacts.

Haastrup also faulted the present arrangement by the government to procure a “few” scanning machines for customs.

She believed that apart from the fact that the number of the scanners procured is not enough, they should not be entrusted with the customs to manage for fear of sabotage.

She rather advocated for the engagement of the private sector to acquire and manage these scanners for efficiency as was previously done under the scrapped destination Inspection scheme.

“The solution is for the Federal Government to engage the private sector, as was done under the previous Destination Inspection scheme, to acquire high-end scanners for use of the Nigeria Customs Service.

“It is not enough to merely acquire a couple of scanners as the government is doing at present.

” A sufficient number of high-end scanners should be acquired to put a definitive end to manual cargo examination.

“The effective usage and maintenance of the scanners are also critical. Left in the hands of government officials, the scanners may be grounded in no time – as it happened before – and the system will be reset to the manual era.

“The services of risk assessment/management companies should therefore be engaged and retained for the purposes of providing, effectively utilizing, and maintaining the scanners.

” If we are truly desirous of creating efficiency at our ports, the manual examination will have to be reduced to less than 10 percent of the cargoes handled at the port, in line with international best practices.

 

“Full automation of the clearing process and the deployment of a sufficient number of scanners at the port will invariably cut down the multiple checks of cargoes by Customs and other security agencies” the STOAN Chief noted.
 

 

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Customs

Ogun Customs spurns claims of Smugglers’ takeover of Idiroko–Sango Ota trading Route

Funso OLOJO, Editor

The Ogun I Area Command of the Nigeria Customs Service (NCS) has dismissed as false reports alleging that smugglers had taken over the Idiroko–Sango Ota trading route in Ogun State, describing the claims as a deliberate misrepresentation of a traffic incident.
In a statement issued by the Command’s Public Relations Officer, Superintendent of Customs (SC) Chado, the Command clarified that the traffic gridlock on the route resulted from the breakdown of an articulated commercial trailer after it fell into a badly deteriorated section of Atan Road, temporarily obstructing the free flow of traffic.
According to the Command, the vehicles caught in the ensuing congestion were legitimate commercial trucks transporting red palm oil to various local markets and had no connection whatsoever with smuggling activities.
It explained that the large number of heavy-duty trucks trapped in the gridlock may have led some members of the public to wrongly conclude that smugglers had taken over the road.
“The reports that smugglers blocked the road are inaccurate. The disruption resulted from a road accident and poor road conditions. The vehicles involved were lawful commercial vehicles transporting red palm oil for legitimate trade,” Chado stated.
The Command urged journalists, social media users and the general public to verify information before disseminating reports capable of creating unnecessary panic or undermining public confidence in security agencies.
Observers within the border trade sector noted that the allegation does not reflect the prevailing security situation within the Ogun I Area Command, where anti-smuggling operations have been intensified under the leadership of the Acting Customs Area Controller, Comptroller O.O. Afeni.
Since assuming office, Comptroller Afeni has strengthened intelligence-driven surveillance, enhanced collaboration with other security agencies and host communities, and sustained pressure on economic saboteurs operating along the Ogun border corridors.
These measures, according to stakeholders, have resulted in significant seizures of prohibited goods and reinforced the Command’s resolve to safeguard Nigeria’s economy and territorial integrity.
Maritime and border trade stakeholders also cautioned against the spread of unverified information capable of undermining the efforts of security personnel or creating a false impression of lawlessness in border communities.
They stressed that while combating smuggling remains an ongoing responsibility, responsible and accurate reporting is equally critical to ensuring that operational achievements are not overshadowed by misinformation.
The Ogun I Area Command reaffirmed its commitment to sustaining its anti-smuggling campaign while facilitating legitimate cross-border trade in line with the statutory mandate of the Nigeria Customs Service.

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Customs

Customs puts smiles on faces of 4,237 retirees as Adeniyi releases N7.61bn to 9 PFAs for payment

Funso OLOJO, Editor

The Nigeria Customs Service (NCS) has disbursed N7.61 billion to nine Pension Fund Administrators (PFAs) for the payment of retirement benefits to 4,237 retired Customs officers, reaffirming its commitment to the welfare of its former personnel.

Comptroller-General of Customs (CGC), Adewale Adeniyi, disclosed this during a dialogue with retired officers held on Tuesday, July 14th, 2026, where he announced that the funds had already been released to the PFAs for immediate credit to the retirees’ individual Retirement Savings Accounts.

According to the beneficiary breakdown, Premium Pension has the highest number of beneficiaries with 2,268 retirees, followed by Access-ARM Pension Managers with 1,223.

Leadway Pensions will pay 403 retirees, TrustFund Pensions 156, FCMB Pensions 144, Veritas Glanvills Pensions 28, Norrenberger Pensions 11, while Fidelity Pension Managers will pay four retirees, bringing the total number of beneficiaries to 4,237.

Addressing the retirees, Adeniyi stressed that the Customs Service remains committed to ensuring the welfare of both serving and retired officers, noting that the institution’s future is closely tied to how it treats those who devoted their careers to its service.

He said the Service must remain financially strong and capable of meeting its obligations, emphasizing that retirees deserve dignity and timely access to their benefits.

The CGC also called for sustained engagement between the Service and its retirees, explaining that the dialogue was convened to address concerns, foster mutual understanding, and dispel misinformation.

“I acknowledge your concerns and suggestions, and it is in view of this that we convened this dialogue to promote better understanding and reduce the effect of rumours and unofficial information on the relationship between the Service and its retired personnel,” Adeniyi said.

Also present at the meeting were the Deputy Comptroller-General of Customs in charge of Human Resources Development, DCG Tijjani Abe, and other members of the Customs Management Team, who assured the retirees that the issues raised would receive due consideration at both the Board and Management levels.

The retired officers commended the Comptroller-General and the Management for creating a platform for direct interaction, describing the engagement as timely and beneficial.

They appealed for the dialogue to become a regular feature to strengthen the bond between the Service and its retired workforce.

The meeting comes against the backdrop of ongoing Federal Government efforts to improve pension administration, following plans to review relevant statutory provisions, including Section 15(4) of the Pension Reform Act 2014, in line with Section 173(3) of the 1999 Constitution (as amended), with the aim of enhancing the welfare of pensioners across the public service.

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Customs

Apapa Customs intercepts ₦26.57bn cannabis hidden in imported vehicles

Gloria Odion Maritime reporter 

The Nigeria Customs Service (NCS), Apapa Area Command, has dealt a major blow to drug trafficking networks with the interception of 4,143.5 kilograms of Cannabis Indica valued at ₦26.57 billion, cleverly concealed inside a 40-foot container carrying imported used vehicles.

The illicit consignment was uncovered during a joint examination conducted by officers of the Nigeria Customs Service and the National Drug Law Enforcement Agency (NDLEA) at the Command’s Enforcement Unit.

The interception followed credible intelligence, which prompted the Customs Area Controller (CAC), Comptroller Emmanuel Oshoba, to order a comprehensive examination of 40-foot container No. FANU1933352.

The operation, carried out on Friday, July 10, 2026, led to the discovery of one of the largest cannabis seizures recorded at the nation’s premier port.

The container had been declared to contain three used vehicles—a 2015 red Nissan Micra, a 2019 black Toyota Corolla S, and a 2015 grey Toyota Corolla.

However, a meticulous inspection revealed 162 bags containing 8,287 parcels of Cannabis Indica, each weighing 500 grams, bringing the total weight of the narcotics to 4,143.5 kilograms.

Investigators found that four of the bags had been concealed inside the red Nissan Micra, while the remaining 158 bags were strategically hidden beneath the container floor and in the spaces between the three vehicles.

No narcotics were found inside either the black Toyota Corolla S or the grey Toyota Corolla.

Speaking on the seizure, Comptroller Oshoba described the interception as another demonstration of the Apapa Area Command’s unwavering resolve to prevent the importation of prohibited items, particularly illicit drugs that threaten public health, national security, and the economy.
He noted that the successful operation aligns with the zero-tolerance policy of the Comptroller-General of Customs, Dr. Bashir Adewale Adeniyi, MFR, against smuggling and all forms of illicit trade.

The Customs Area Controller reiterated the Command’s commitment to facilitating legitimate trade while sustaining robust enforcement against prohibited and restricted imports.

He also commended the officers involved for their professionalism, vigilance, and dedication.

“This seizure once again demonstrates our unwavering commitment to ensuring that only legitimate trade thrives at Apapa Port,” Oshoba said.

“As investigations continue, we remain resolute in making the port inaccessible to those engaged in unlawful activities prohibited by our laws.

“I also wish to reassure our compliant traders of our continued support. They will continue to benefit from the trade facilitation measures introduced by the Comptroller-General of Customs to promote seamless and legitimate business operations.”

Following the interception, Comptroller Oshoba ordered the seizure of the container in accordance with the provisions of the Nigeria Customs Service Act, 2023, and other relevant laws.

The seized Cannabis Indica will subsequently be handed over to the National Drug Law Enforcement Agency (NDLEA) for further investigation, prosecution of those involved, and other necessary legal actions.

The seizure underscores the growing synergy between the Nigeria Customs Service and the NDLEA in combating transnational organised crime, particularly the trafficking of illicit drugs through the nation’s seaports, while reinforcing the Federal Government’s commitment to safeguarding Nigeria’s borders and protecting the public from the devastating effects of narcotics.

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