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Terminal operators accuse Customs of reversing gains of port concession.

Princess Vicky Haastrup, STOAN Chairman

—– attribute sluggish port processes, high port costs to physical examination of cargo 

—- Customs processes contribute 81.7 to costs of port operations

Eyewitness reporter

The Operators of terminals at the Nigerian ports have slammed the Nigeria Customs Service for reversing the great milestone recorded by the port concession programme of 2006.

The Chairman of the Seaport Terminal Operators Association of Nigeria(STOAN) Princess Vicky Haastrup, who ventilated the feelings of the operators, said the Customs’ incurable passion for 100 percent physical examination of cargo has set back the progress which the ports have made after exiting the chaotic, disorderly and sluggish port services that characterised the pre- concession era.

Princess Haastrup was speaking as a lead speaker at the one-day town hall meeting organised in Lagos yesterday by the League of Maritime Editors to discuss ”Achieving Effective Digitalization Nigeria’s Maritime Industry.”

The STOAN Chairman, who was unsparing in her condemnation of the damage the customs’ archaic cargo clearance procedures have done to the well being of the port industry, said that despite the gains recorded since 2006 with the efforts and investments of the terminal operators and the Nigerian ports Authority ( NPA), the Customs operations have continually been a drag on the efficient service delivery at the Port.

“The efficiency of our ports has improved multiple folds.

“Vessel waiting time has since been eliminated resulting in significant savings for importers and exporters.

” Government now generates revenue in trillions of Naira – through the tax authorities, Customs, NPA and NIMASA – as against the few billions generated before the concession.

“The concession, without a doubt, has increased the competitiveness of our ports and enhanced movement of goods across international borders.

“I am also glad to inform you that all terminal operators in the six seaports across Nigeria today have effectively deployed technology to drive their operations.

“Consignees and their agents do not need to be at the port physically with regards to their transactions with terminal operators.

“The question that may readily come to your mind at this point will be: why then are there so many people visiting the ports daily in connection with their consignments?

“Why is the cost of doing business at the port still high? Well, my answer to this question is Customs processes.

“Despite the tremendous improvements recorded in cargo handling operations and the provision of marine services by NPA, consignees and their agents still face numerous man-made hurdles at the port because cargo clearing processes have remained manual.

“Customs’ cargo clearing systems in Nigeria, using the words of a former CEO of Nigerian Shippers’ Council Mr. Hassan Bello, have remained “archaic”.

Haastrup believed that this outdated mode of goods clearance by the Customs has not only become a breeding method for extortion and corruption, it has also significantly slowed down the process of cargo clearance at the port.

“From the point of 100% physical examination of cargoes, the discretionary powers of Customs officers kick in.

“Negotiations and underhand dealings inevitably happen due to unbridled human contact.

“A study conducted by Akintola Williams Deloitte in 2017 blamed the high cost of doing business at the nation’s seaports on the Nigeria Customs Service and other government agencies.

“The study stated that Customs processes are responsible for not less than 81.7 percent of the charges incurred by consignees.

” It said Shipping Companies are responsible for 13.8 percent of the port cost; Terminal Operators 1.4 percent; Transporters 1.4 percent and Clearing Agents 1.7 percent.” she quoted.

Princess Haastrup maintained that a major reason for the high cost associated with Customs is manual processes.

She however stated that the only solution to this problem is for the customs to embrace automation in its cargo clearance process by reducing the level of manual process to about 10 per cent and engaging in the use of digital technology such as scanners

“The solution to this major obstacle is to drive the clearing process from end-to-end with digital technology.

“The human interface and the discretionary powers of officers should be taken out of the mix.

Haastrup lamented that manual examination of cargo by Customs has assumed an endemic nature which if not checked will continue to denigrate the efforts of the government to attain proficiency in port Operations.

“Manual examination of cargoes has assumed the proportion of an endemic sore point in Nigeria’s Customs administration.

”The Nigeria Customs Service performs 100 percent physical examination on almost all cargoes passing through the ports.

“This is not efficient and it constitutes a huge drawback to port efficiency. The manual inspection by Customs contributes in no small measure to the high dwell time of cargoes at our ports.

” It is also the main reason why importers and agents troop to the port daily. This is in addition to breeding corruption through numerous human contacts.

Haastrup also faulted the present arrangement by the government to procure a “few” scanning machines for customs.

She believed that apart from the fact that the number of the scanners procured is not enough, they should not be entrusted with the customs to manage for fear of sabotage.

She rather advocated for the engagement of the private sector to acquire and manage these scanners for efficiency as was previously done under the scrapped destination Inspection scheme.

“The solution is for the Federal Government to engage the private sector, as was done under the previous Destination Inspection scheme, to acquire high-end scanners for use of the Nigeria Customs Service.

“It is not enough to merely acquire a couple of scanners as the government is doing at present.

” A sufficient number of high-end scanners should be acquired to put a definitive end to manual cargo examination.

“The effective usage and maintenance of the scanners are also critical. Left in the hands of government officials, the scanners may be grounded in no time – as it happened before – and the system will be reset to the manual era.

“The services of risk assessment/management companies should therefore be engaged and retained for the purposes of providing, effectively utilizing, and maintaining the scanners.

” If we are truly desirous of creating efficiency at our ports, the manual examination will have to be reduced to less than 10 percent of the cargoes handled at the port, in line with international best practices.

 

“Full automation of the clearing process and the deployment of a sufficient number of scanners at the port will invariably cut down the multiple checks of cargoes by Customs and other security agencies” the STOAN Chief noted.
 

 

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Customs

Customs PR officers dominate NCCSC graduation, clinch overall best honours

Gloria Odion, Maritime reporter 

The Public Relations Unit of the Nigeria Customs Service has recorded a rare academic feat as two of its officers emerged the top graduating students at the Nigeria Customs Service Command and Staff College (NCCSC), Gwagwalada.

At the graduation ceremony for Senior Course 14 held on Friday,June 26th, 2026,  Chief Superintendent of Customs (CSC) Ridwan Yusuf was named the Overall Best Graduating Student, capping an outstanding performance by winning three additional awards.

His colleague, CSC Nuruddeen Sa’idu, was named the Second Best Graduating Student, completing a remarkable sweep by officers from the Service’s Public Relations Unit.

The double honour highlights the intellectual depth, leadership capacity and professionalism within the Customs Public Relations Unit, demonstrating that its officers excel not only in strategic communication but also in administration, operational management and policy leadership.

Beyond the accolades, the achievement is expected to open another chapter in their careers, as both officers may be retained by the College as Directing Staff, in keeping with the institution’s tradition of engaging its highest-performing graduates to mentor future participants.

If confirmed, the appointments would recognise their exceptional academic and professional abilities while entrusting them with the responsibility of shaping the next generation of Customs leaders, although their absence would be keenly felt within the Public Relations Unit.

The Nigeria Customs Service Public Relations Unit congratulated both officers on their outstanding accomplishments and wished them continued success as they assume greater responsibilities in service to the nation.

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Customs

Retirement gale sweeps through Customs as Olomu,Bomodi,Oladeji,Adeola,Adebakin, Niagwan among 1,516 officers set to exit service

Funso OLOJO, Editor

A massive retirement wave is set to rip through the Nigeria Customs Service (NCS), with no fewer than 1,516 officers — including several top-ranking officers — pencilled down to leave the Service in 2026 and 2027 in what appears to be one of the largest personnel exits in the agency’s recent history.

The impending retirement storm, which cuts across virtually all cadres of the Service, will see officers from the rank of Deputy Comptroller-General down to Customs Assistant II bow out under statutory retirement provisions, leaving a major vacuum in the upper and middle ranks of the paramilitary agency.

Documents obtained by TheEyewitnessnews show that 825 officers are scheduled to retire in 2026, while another 691 are expected to leave in 2027, bringing the total number of exits within the two-year period to 1,516.

The retirement notices are contained in two restricted circulars issued by the Human Resources and Development Department of the Service and signed by the Comptroller, Establishment, A.A. Bazuaye, on behalf of the Deputy Comptroller-General in charge of Human Resources and Development.
The first circular, No. HRD/2025/048 dated September 19, 2025, contains what the Service described as the final list of 825 officers billed to retire in 2026.

A breakdown of the 2026 list shows that the Deputy Superintendent of Customs cadre accounts for the highest number of exits with 285 officers, followed by the Superintendent of Customs cadre with 226 officers.

Other cadres affected in the 2026 retirement exercise are Assistant Superintendent of Customs I with 64 officers; Chief Customs Officer, 53; Deputy Customs Officer, 51; Assistant Customs Officer, 46; Chief Superintendent of Customs, 61; Inspector of Customs, eight; Assistant Superintendent of Customs II, 10; Customs Assistant I, one; Customs Assistant II, two; Assistant Comptroller-General, 13; and Deputy Comptroller-General, five.

A second circular, No. HRD/2026/020 dated May 26, 2026, forwarded a draft list of 691 officers due for statutory retirement in 2027.

The 2027 retirement schedule shows that the Superintendent of Customs cadre will record the highest number of exits with 200 officers, followed by the Deputy Superintendent of Customs cadre with 193 officers.

Others on the 2027 list are Deputy Customs Officer, 81; Chief Superintendent of Customs, 68; Assistant Customs Officer, 57; Assistant Superintendent of Customs I, 39; Chief Customs Officer, 38; Assistant Superintendent of Customs II, four; Customs Assistant I, four; Customs Assistant II, four; Inspector of Customs, two; and Assistant Comptroller-General, four.

Both circulars directed all affected officers to proceed on mandatory pre-retirement leave in line with Public Service Rule 100238 and Federal Government Circular No. 63216/S.1/X/T; CR 1/2001/5 of March 20, 2001.

The directive stated that all officers due for retirement must disengage from active service and proceed on three months’ pre-retirement leave ahead of their effective retirement dates, while also forwarding their three-month pre-retirement notices to the Comptroller-General of Customs.

Among the senior officers affected in the 2026 retirement exercise are Deputy Comptrollers-General Omale (SVC No. 41148), who retired on June 7, 2026; Nnadi (SVC No. 43193), whose retirement took effect on March 3, 2026; Chiroma (SVC No. 42988), who is due to retire on September 23, 2026; and Adeola MRS (SVC No. 42972) and Niagwan (SVC No. 41524), both scheduled to retire on December 23, 2026.

Among the Assistant Comptrollers-General on the 2026 retirement list are Egwuh (SVC No. 38991), who retired on March 14, 2026; Umoh (SVC No. 41351), who exited the Service on February 2, 2026; Mohammed (SVC Nos. 41394 and 41395), both due to retire on June 24, 2026; and Abe (SVC No. 41110), whose retirement date is August 21, 2026.

Others listed for retirement include Olomu (SVC No. 41145), Olaniyan (SVC No. 41197), Yusuf (SVC No. 41257), Oladeji (SVC No. 41308) and Gaji (SVC No. 41328), all scheduled to retire on September 24, 2026.
Also on the list are Adebakin (SVC No. 41670) and Bomodi (SVC No. 42758), both due for retirement on September 23, 2026, as well as Nyam (SVC No. 40428) and Abubakar (SVC No. 40139), whose retirement dates are October 1, 2026, among others.

In the 2027 circular, the Service opened a window for complaints and corrections, directing that any observed error, omission or legitimate complaint arising from the attached retirement list should be forwarded to the office of the Deputy Comptroller-General, Human Resources and Development, on or before July 31, 2026.

To ensure the notices get to all affected officers, Zonal Coordinators, Area Controllers and Unit Heads were directed to circulate the retirement lists across commands and formations.

But beyond the raw figures, the sweeping retirement exercise has exposed a deeper structural imbalance in the Service.

Chairman of the House of Representatives Committee on Customs and Excise, Abejide Leke Joseph, traced the development to a prolonged recruitment gap and years of promotion stagnation in the Nigeria Customs Service.

According to him, a 16-year period of non-recruitment created an unusual personnel bulge, as officers within the 41000, 42000 and 43000 service number brackets rose through the ranks almost at the same pace and now find themselves hitting retirement age or service limits within the same window.

The result, he explained, is a top-heavy structure in which a large number of officers now occupy similar seniority levels and are due to leave almost simultaneously.
Abejide said the retirement of more than 1,500 officers should not be misconstrued as part of any succession plot within the Customs hierarchy, insisting that the exercise is a routine and legally mandated process under Public Service Rule 100238.

The development is coming against the backdrop of President Bola Ahmed Tinubu’s approval of a final six-month tenure extension for the Comptroller-General of Customs, Adewale Adeniyi, effectively keeping him in office until February 2027.
The Presidency announced on Friday that Adeniyi’s tenure, earlier scheduled to expire on August 1, 2026, had been extended by another six months to enable him complete key reforms in the Service.

In a statement issued by the Special Adviser to the President on Information and Strategy, Bayo Onanuga, the Presidency said the extension would allow the Customs boss to consolidate the implementation of the National Single Window project and also ensure an orderly succession process in the Service.

More significantly, the statement made it clear that Adeniyi would work with the Nigeria Customs Service Board during the transition period to oversee critical personnel decisions, including the promotion of eligible officers to the rank of Comptroller and the compulsory retirement of officers who have attained 60 years of age or put in 35 years in service.

That presidential directive effectively places Adeniyi at the centre of one of the most consequential personnel transitions in the recent history of the Nigeria Customs Service — a transition that will shape not only the next generation of Customs leadership, but also the internal balance of power within the Service.

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Customs

Excitement as President Tinubu Extends CGC Adeniyi’s Tenure by Six Months

Funso OLOJO, Editor

A wave of excitement swept through the maritime industry following President Bola Ahmed Tinubu’s approval of a six-month extension of the tenure of the Comptroller-General of the Nigeria Customs Service (NCS), Adewale Adeniyi.

In a statement issued on June 19th, 2026, and signed by Bayo Onanuga, Special Adviser to the President on Information and Strategy, President Tinubu said the extension was necessary to enable Adeniyi to consolidate ongoing reforms, particularly the implementation of the National Single Window project, while also ensuring an orderly succession process within the service.

According to the Presidency, Adeniyi’s current tenure was due to expire on August 1st, 2026.

The six-month extension will now keep him in office until February 2027.

During the transition period, Adeniyi is expected to work closely with the Nigeria Customs Service Board to oversee the promotion of qualified officers to the rank of Comptroller of Customs and facilitate the compulsory retirement of officers who have attained the statutory retirement age of 60 years or completed 35 years in service.

Adeniyi joined the Nigeria Customs Service after graduating from Obafemi Awolowo University in the late 1980s.

He steadily rose through the ranks, becoming a Deputy Comptroller in 2012, Comptroller in 2017, Assistant Comptroller-General in 2020, and Acting Deputy Comptroller-General in January 2023 before being appointed Comptroller-General by President Tinubu in June 2023.

Maritime stakeholders who welcomed the development described the extension as an opportunity for the Customs boss to complete the far-reaching reforms he initiated within the service.

One freight forwarder, who preferred anonymity, described the decision as a positive development.

“This is a welcome development because it will enable the Comptroller-General to complete the reforms he has started in the Nigeria Customs Service,” he said.

“His tenure has been a watershed in the history of the NCS.

“The service has witnessed unprecedented transformation in its operations, revenue generation, trade facilitation, and anti-smuggling activities.

“Granting him an extension is a well-thought-out administrative decision by President Tinubu to allow him to complete these achievements.”

Another stakeholder said the extension reflects the confidence of the Presidency in Adeniyi’s leadership.

“The tenure extension is a clear endorsement of Adeniyi’s transformative leadership of the Nigeria Customs Service and the progress recorded under his administration,” the stakeholder remarked.

Industry observers believe the extension will provide continuity for ongoing modernization initiatives and help sustain the momentum of reforms aimed at enhancing trade facilitation, revenue collection, and border security.

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