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 Freight expert tasks customs on eliminating human contacts in its operations to curb corruption

Dr. Segun Musa

—commends CGC Adeniyi for improved customs operations 

Funso OLOJO 
Dr. Segun Musa, the Deputy National President of the National Association of Government Approved Freight Forwarders(NAGAFF), has urged the management of the Nigeria Customs Service to eliminate human contacts in its operations to minimize corruption in the cargo delivery system at the ports.
Musa, who was a guest at the roundtable conference organized by the Maritime Reporters Association of Nigeria(MARAN), claimed that 50 percent of Nigeria’s corruption emanates from the ports.
The NAGAFF chieftain believed that if the customs adopts full automation of its operations, it will not only facilitate legitimate trade but reduces corruption in the clearance system to a minimum.
The freight forwarder cum politician who once contested for the governorship election in Lagos State, however, commended the Comptroller General of Customs, Adewale Adeniyi, for his transformational leadership which he confessed has greatly improved the operations of the agency.
” There is an improvement in the operations of the customs under the present leadership of Wale Adeniyi but there is still room for more improvement” he declared.
He believed the agency has greatly improved in the area of technology.
” Before now, when Customs officers wanted to access their system, they used their passwords.
” But now, they do that through their thumbprints
” This will make it difficult for any other person to gain access to their system or steal their passwords, even passwords alone cannot gain access to the system except through their thumbprints” he noted.
The NAGAFF chief however appealed to the customs management to grant clearing agents similar privilege that will allow them to use their thumbprints to enter their entries into their system.
He said he made this call to reduce the high incidence of sending innocent customs brokers to jail for offences they did not commit.
“A lot of agents have gone to jail for offences they did not commit but which somebody who fraudulently used their licenses to perpetrate the illicit acts.
“If we are made to be using our thumbprints to access customs portal to lodge our entries just like customs officers do access their NICSII platform, fraudulent people will not be able to use our license to do illegal business” he noted.
He urged the customs authority to fully automate its operations unlike what he described as semi-automation that presently obtains.
According to him, with full automation, there would be no need for agents to physically interact with officers as it is presently done.
” Customs operations should be fully automated to eliminate human contacts.
“We, as customs agents, do not want to interface with customs officers again.
” Yes, Customs say we are corrupt. We have accepted that we are corrupt.
“But we do not want to be corrupt again.
” We want to be as saint as the customs officers so we do not want to interface with them again.
“Let us be relating with them virtually, online” Musa insisted.
To further eliminate corruption and human contacts with customs officers, the freight forwarder cum politician wanted the customs to assign codes to their documents so that officers processing such documents will not have access to the owners.
” Also, the name of the company must not be on the license. It should be a code.
” Let every company have a code. This will make it impossible for the officer treating a particular job to interface with the owner.
” Let’s make it difficult for such an officer to identify the owner of the document”
” This will eliminate interaction and familiarity between the customs officers and owners of the license which often leads to compromise and extortion.
He claimed that through such an unholy alliance between the customs officers and importers, clearing agents have often lost the services of their clients who abandoned them after such interactions with the officers.
The NAGAFF chief also advised the customs management to always give a timeline for a document to spend with an officer.
” When the entry gets to the table of an officer, it must be timed and be given a timeline which an entry must spend with the officer with the caveat that if he doesn’t process the document or query it, as the case may be, say in five minutes, such an officer will be queried. This is how to facilitate trade.
” As an importer or clearing agent, I don’t need to go to the customs or terminal operators or shipping companies to get my job out”
” Gone were the days. The world has moved beyond that stage and we cannot continue to be living in the past.
” Our counterparts in other African countries have gone far ahead of Nigeria in terms of trade facilitation.
” We do not want to know customs officers and they too should not know us as freight forwarders to do our job.
” My job must not be treated because I know the CGC or the CAC. My document must be treated on merit, with no preferential treatment.
” Let everyone be treated equally, after all, we the agents charge our clients agency fees” he asserted.
Musa said that the only way legitimate trade could be facilitated is when the customs, shipping companies and terminal operators fully automate their operations and reduce human contact.
” If corruption in the ports, which accounts for about 50 percent of corruption in the country, is reduced to a bearest minimum, the prices of goods in the market will be cheaper.
” People have often claimed that the cost of doing business at the  Nigerian Ports is very expensive. Why is this so?
” Because we are still operating an analogy system in a highly automated world.
” By the time we migrate into full automated system, prices of commodities in the markets will be cheaper .”
” This is because I don’t have to bribe customs officers to treat my document, I don’t have to pay higher storage or demurrage charges to exit my goods from the port.
” My shipment will not get to its expiry date before I get it out. That is what we call trade facilitation”
” If the customs officer queries your job, get about 6 months bond and argue the matter.
” If the customs has a superior argument for the query, you as the importer or his agent will pay the DN and the accumulated charges.
” But if you, as an agent, have a superior argument and win the case and they did not allow you to provide a bond and your shipment gets stuck at the port, accumulating demurrage, the officer who issued the query should be queried and made to pay any accumulated charges, including paying the inconveniences of the agent.
” This will serve as a deterrent to other officers who deliberately delay the processing of documents to frustrate agents who are forced to compromise” the NAGAFF chieftain observed.
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Customs

KLT Customs reaffirms commitment to stronger maritime stakeholder engagement

Deputy Comptroller Bolaji Adigun

Gloria Odion, Maritime reporter
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‎The Acting Customs Area Controller (CAC) of the Kirikiri Lighter Terminal (KLT) Area Command of the Nigeria Customs Service (NCS), Deputy Comptroller Bolaji Adigun, has reaffirmed the Command’s commitment to deepening engagement with stakeholders across the maritime industry in line with efforts to promote trade facilitation, transparency, and sustainable economic growth.
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‎Adigun gave the assurance through the Deputy Comptroller in charge of Administration, Comptroller T.A. Jonah, who represented him during a courtesy visit by the newly elected Executive Committee of the Maritime Reporters Association of Nigeria (MARAN) to the Command in Lagos.
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‎The Acting CAC, who was unavoidably absent, underscored the importance of sustained collaboration between the Nigeria Customs Service and key industry stakeholders, particularly the maritime media, in advancing the Service’s mandate and supporting national economic development.
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‎He described the media as a critical partner in disseminating information on government policies, customs reforms, trade facilitation initiatives, revenue generation, and anti-smuggling operations.
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‎According to him, maritime journalists occupy a strategic position in shaping public understanding and perception of activities within the port and maritime sector, stressing the need for professionalism, accuracy, and balanced reportage in the discharge of their duties.
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‎Adigun further assured the MARAN delegation that the KLT Area Command would continue to operate an open-door policy while fostering cordial and productive relationships with stakeholders within the maritime community.
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‎Earlier in his remarks, the President of MARAN, Mr. Oluyinka Onigbinde, stated that the visit formed part of the association’s ongoing stakeholder engagement initiative following the inauguration of its newly elected executive committee.
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‎Onigbinde explained that the purpose of the visit was to formally introduce the new leadership of the association to the Command and strengthen the longstanding relationship between MARAN and the Nigeria Customs Service.
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‎He commended the KLT Area Command for its contributions to trade facilitation, revenue generation, and enforcement activities, describing the Command as a vital component of Customs operations within Nigeria’s port system.
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‎The MARAN President also reaffirmed the association’s commitment to professional, objective, and development-driven journalism, noting that maritime reporters play a significant role in promoting informed discourse on issues affecting the industry.
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‎He further assured the Command of MARAN’s continued support for initiatives aimed at enhancing efficiency, transparency, and competitiveness within Nigeria’s maritime sector through responsible and factual reporting.

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Customs

“You are worthy ambassador of Osun State” Oni of Ife eulogies Adeniyi’s leadership of Customs 

Funso OLOJO,  Editor 
The Ooni of Ife, Oba Adeyeye Ogunwusi II, has eulogized the sterling qualities of Adewale Adeniyi, the Comptroller- General of Customs, for his revolutionary leadership of the Nigeria Customs  Service.
The  first class Yoruba monarch made the commendation on Thursday, 28th May 2026, during the annual Eid-el-Kabir gathering hosted by the Comptroller-General at his residence in Modakeke, Osun State.
The Oni, who cited President Bola Tinubu’s public commendation of Adeniyi as evidence of the confidence reposed in the Customs boss, described him as a good ambassador of Osun State and a source of pride to the ancient Ife Kingdom and the Modakeke community.
Oba Ogunwusi said President Tinubu’s public expression of satisfaction with Adeniyi’s performance reflected confidence in his leadership and the results being achieved by the Service.
“We are very proud of him and the work he is doing. When Mr President publicly expressed satisfaction with his performance, it was not a casual statement.
” It reflects trust in his capacity and the results he is delivering. What he is doing in the Customs Service and in the community shows that he is a unifier.”
Reaffirming the support of the Ife Kingdom for the Comptroller-General, the monarch declared:
“He brings people together, and that is what leadership is about. We will continue to stand by him and pray for him.”
Addressing guests, the Comptroller-General of Customs (CGC) Adeniyi expressed appreciation to the Ooni of Ife, community leaders, family members, friends, associates, and well-wishers for their continued support.
He described Eid-el-Kabir as a season that reminds humanity of the virtues of sacrifice, gratitude, obedience, and service to others.
According to him, beyond the celebration, the gathering provides an opportunity to reconnect with people, strengthen relationships, and reflect on the collective responsibility of building stronger communities and a better nation.
The CGC noted that the NCS has continued to record significant progress in revenue generation, trade facilitation, anti-smuggling operations, technological innovation, and corporate social responsibility initiatives in line with the economic objectives of the Federal Government.
He said the Service remains focused on supporting the Renewed Hope Agenda of President Tinubu through reforms aimed at facilitating legitimate trade, enhancing national security, improving compliance, and creating opportunities for economic growth.
CGC Adeniyi added that Customs has continued to invest in community-focused interventions across the country, including educational support programmes, healthcare initiatives, and other projects designed to improve the lives of Nigerians.
He pledged that the Service would continue to pursue reforms aimed at strengthening its operations and delivering greater value to the nation, while assuring stakeholders of Customs’ commitment to professionalism, transparency, and service excellence.
Adeniyi also expressed gratitude to President Tinubu for the opportunity to serve the country and assured Nigerians of the Service’s continued support for government policies geared towards economic prosperity and national development.
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Customs

World Bank strengthens Customs capacity in post clearance Audit in two- week capacity building exercise

Gloria Odion,  maritime reporter 
The Nigeria Customs Service (NCS) has commenced a two-week Technical Assistance Mission on Post Clearance Audit (PCA) in collaboration with the World Bank Group under the Accelerated Revenue Mobilisation Reform (ARMOR) Programme, aimed at strengthening compliance management, revenue assurance, and trade facilitation through modern audit practices.
The workshop, which runs from June 1 to June 12, 2026, is taking place at the Service’s  Headquarters in Maitama, Abuja.
Delivering the opening remarks on behalf of the Comptroller-General of Customs, Adewale Adeniyi, Assistant Comptroller-General , Babatunde Olomu, described the mission as a significant step in advancing the Service’s modernisation agenda and strengthening its capacity as a technology-driven, intelligence-led, and globally competitive customs administration.
He noted that modern customs administrations increasingly rely on intelligence-led, risk-based, and post-clearance interventions that promote voluntary compliance while supporting legitimate trade and economic growth.
According to him, the mission offers an opportunity to assess existing processes, identify operational gaps, adopt international best practices, and develop practical solutions to strengthen the Post Clearance Audit framework.
Olomu identified risk-based targeting, case management, registry management, quality assurance, standardisation, and integrated audit systems as key areas of focus.
He emphasised that effective Post Clearance Audit enables Customs to move beyond transaction-based controls to a strategic compliance management approach that enhances revenue assurance, facilitates legitimate trade, strengthens transparency, and boosts public confidence.
“This mission presents a valuable opportunity to critically assess our existing processes, identify gaps, learn from international best practices, and develop practical solutions that will strengthen our PCA framework and overall compliance management system.” he stated.
The ACG commended the Comptroller-General for his commitment to modernisation and capacity building and also appreciated the World Bank and other development partners for their sustained support for Customs reforms.
He urged participants to actively engage throughout the programme and ensure that lessons learned are translated into measurable improvements in daily operations.
Speaking at the event, World Bank Task Team Lead, Moses Kajubi, said the mission is designed to strengthen the capacity of Post Clearance Audit officers through modern customs practices, practical audit tools, and internationally recognised methodologies.
He explained that participants would be exposed to global best practices, case management techniques, and compliance management strategies that can be adapted to Nigeria’s operational environment.
Kajubi stressed the importance of leveraging technology, structured case management systems, and data-driven decision-making to improve audit quality, compliance monitoring, and trade facilitation outcomes.
“This engagement will equip participants with practical tools and global best practices that can be applied directly in the field to improve the effectiveness of Post Clearance Audit operations.”He stated.
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He expressed confidence that the engagement would strengthen institutional capacity and contribute significantly to the Nigeria Customs Service’s modernisation objectives.
Lead Consultant for the ARMOR-P, Colonel Aloke Dutt, said the mission seeks to enhance trade facilitation, optimise revenue, and improve compliance management through a more structured and unified approach to Post Clearance Audit.
He emphasised the need for standardised audit methodologies, effective monitoring mechanisms, and the integration of data analytics into audit processes to improve accountability and operational efficiency.
Dutt also highlighted the importance of leveraging technology-driven solutions such as the B’Odogwu platform and developing Standard Operating Procedures (SOPs) to support a competency-based audit system across the Service.
During a technical session, Assistant Comptroller of Customs, Muhammad  Jubril, demonstrated the Post Clearance Audit process on the B’Odogwu platform, explaining how officers can initiate audit reviews using Harmonised Commodity codes and other risk indicators.
In his closing remarks, Comptroller Muhammad Shattima encouraged participants to maximise the opportunities provided by the workshop and apply the knowledge gained to achieve the strategic objectives of the NCS.
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