Funso OLOJO
Dr. Segun Musa, the Deputy National President of the National Association of Government Approved Freight Forwarders(NAGAFF), has urged the management of the Nigeria Customs Service to eliminate human contacts in its operations to minimize corruption in the cargo delivery system at the ports.
Musa, who was a guest at the roundtable conference organized by the Maritime Reporters Association of Nigeria(MARAN), claimed that 50 percent of Nigeria’s corruption emanates from the ports.
The NAGAFF chieftain believed that if the customs adopts full automation of its operations, it will not only facilitate legitimate trade but reduces corruption in the clearance system to a minimum.
The freight forwarder cum politician who once contested for the governorship election in Lagos State, however, commended the Comptroller General of Customs, Adewale Adeniyi, for his transformational leadership which he confessed has greatly improved the operations of the agency.
” There is an improvement in the operations of the customs under the present leadership of Wale Adeniyi but there is still room for more improvement” he declared.
He believed the agency has greatly improved in the area of technology.
” Before now, when Customs officers wanted to access their system, they used their passwords.
” But now, they do that through their thumbprints
” This will make it difficult for any other person to gain access to their system or steal their passwords, even passwords alone cannot gain access to the system except through their thumbprints” he noted.
The NAGAFF chief however appealed to the customs management to grant clearing agents similar privilege that will allow them to use their thumbprints to enter their entries into their system.
He said he made this call to reduce the high incidence of sending innocent customs brokers to jail for offences they did not commit.
“A lot of agents have gone to jail for offences they did not commit but which somebody who fraudulently used their licenses to perpetrate the illicit acts.
“If we are made to be using our thumbprints to access customs portal to lodge our entries just like customs officers do access their NICSII platform, fraudulent people will not be able to use our license to do illegal business” he noted.
He urged the customs authority to fully automate its operations unlike what he described as semi-automation that presently obtains.
According to him, with full automation, there would be no need for agents to physically interact with officers as it is presently done.
” Customs operations should be fully automated to eliminate human contacts.
“We, as customs agents, do not want to interface with customs officers again.
” Yes, Customs say we are corrupt. We have accepted that we are corrupt.
“But we do not want to be corrupt again.
” We want to be as saint as the customs officers so we do not want to interface with them again.
“Let us be relating with them virtually, online” Musa insisted.
To further eliminate corruption and human contacts with customs officers, the freight forwarder cum politician wanted the customs to assign codes to their documents so that officers processing such documents will not have access to the owners.
” Also, the name of the company must not be on the license. It should be a code.
” Let every company have a code. This will make it impossible for the officer treating a particular job to interface with the owner.
” Let’s make it difficult for such an officer to identify the owner of the document”
” This will eliminate interaction and familiarity between the customs officers and owners of the license which often leads to compromise and extortion.
He claimed that through such an unholy alliance between the customs officers and importers, clearing agents have often lost the services of their clients who abandoned them after such interactions with the officers.
The NAGAFF chief also advised the customs management to always give a timeline for a document to spend with an officer.
” When the entry gets to the table of an officer, it must be timed and be given a timeline which an entry must spend with the officer with the caveat that if he doesn’t process the document or query it, as the case may be, say in five minutes, such an officer will be queried. This is how to facilitate trade.
” As an importer or clearing agent, I don’t need to go to the customs or terminal operators or shipping companies to get my job out”
” Gone were the days. The world has moved beyond that stage and we cannot continue to be living in the past.
” Our counterparts in other African countries have gone far ahead of Nigeria in terms of trade facilitation.
” We do not want to know customs officers and they too should not know us as freight forwarders to do our job.
” My job must not be treated because I know the CGC or the CAC. My document must be treated on merit, with no preferential treatment.
” Let everyone be treated equally, after all, we the agents charge our clients agency fees” he asserted.
Musa said that the only way legitimate trade could be facilitated is when the customs, shipping companies and terminal operators fully automate their operations and reduce human contact.
” If corruption in the ports, which accounts for about 50 percent of corruption in the country, is reduced to a bearest minimum, the prices of goods in the market will be cheaper.
” People have often claimed that the cost of doing business at the Nigerian Ports is very expensive. Why is this so?
” Because we are still operating an analogy system in a highly automated world.
” By the time we migrate into full automated system, prices of commodities in the markets will be cheaper .”
” This is because I don’t have to bribe customs officers to treat my document, I don’t have to pay higher storage or demurrage charges to exit my goods from the port.
” My shipment will not get to its expiry date before I get it out. That is what we call trade facilitation”
” If the customs officer queries your job, get about 6 months bond and argue the matter.
” If the customs has a superior argument for the query, you as the importer or his agent will pay the DN and the accumulated charges.
” But if you, as an agent, have a superior argument and win the case and they did not allow you to provide a bond and your shipment gets stuck at the port, accumulating demurrage, the officer who issued the query should be queried and made to pay any accumulated charges, including paying the inconveniences of the agent.
” This will serve as a deterrent to other officers who deliberately delay the processing of documents to frustrate agents who are forced to compromise” the NAGAFF chieftain observed.