Gloria Odion, Maritime reporter
The Comptroller-General of Customs (CGC), Adewale Adeniyi, has reaffirmed the Nigeria Customs Service’s commitment to responsible digital transformation and innovation driven governance during his keynote address at the 4th Biennial International Conference organised by the Faculty of Communication and Information Sciences, University of Ilorin, in collaboration with the Faculty of Philology, RUDN University, Russia.
The conference, themed “Disruptive Technology: Human and Artificial Intelligence in the Digital Economy,” was held on Wednesday, 13 May 2026, at the University of Ilorin Main Auditorium.
The event attracted academics, communication experts, technology professionals, researchers, policymakers, and heads of government agencies to deliberate on the growing influence of digital innovation and artificial intelligence on governance, education, trade, and economic development.
In his address, CGC Adeniyi stressed the importance of balancing technological advancement with human responsibility, noting that the future of the digital economy depends not only on artificial intelligence but also on ethics, leadership, and institutional capacity.
“The digital age is, in the end, a human story, and the real test of our generation is not how powerful our machines become, but how wisely our societies choose to use them,” Adeniyi stated.
He observed that disruptive technologies such as digital payments, e-commerce, artificial intelligence, and smart systems have already reshaped global operations, adding that the world is no longer preparing for disruption but actively functioning within it.
According to him, government institutions must ensure that technological innovation strengthens transparency, public trust, and operational efficiency without compromising accountability.
Drawing from the Nigeria Customs Service’s experience, the CGC highlighted ongoing digital transformation initiatives, particularly the deployment of the B’Odogwu Unified Customs Management System, which has significantly improved trade facilitation, cargo processing, and inter-agency collaboration.

He disclosed that the platform generated over N230 billion at the PTML Command within its first eight months of deployment, while cargo clearance timelines for compliant traders have been reduced to less than eight hours.
“The partnership, not the rivalry, between human and artificial intelligence is where the real value lies,” he said, adding that technology delivers optimal results when guided by strong institutional values and ethical standards.
Adeniyi further noted that although artificial intelligence enhances efficiency, risk management, and decision-making, human expertise and leadership remain indispensable to effective governance and enforcement.
“Technology changes processes leadership and expertise still deliver the results,” he added.
The CGC also called for stronger collaboration among universities, research institutions, and public agencies to develop practical solutions to emerging digital and governance challenges.
He urged academic institutions to move beyond theoretical learning and play a more active role in innovation and policy development.
He identified areas where academia can support Customs modernisation efforts, including digital compliance systems, AI-driven risk management, public trust communication strategies, and the governance of cross border data flows.
Adeniyi further advocated for the development of digital governance frameworks tailored to African realities, legal systems, and developmental priorities, emphasising that technological advancement must remain accountable to the people it serves.
On the sidelines of the conference,the CGC engaged with heads of government agencies, scholars, communication professionals, traditional rulers, and institutional leaders on opportunities for collaboration in digital innovation, research, community development, and capacity building.